Insight Global
Insight Global is assisting a small property management company in hiring a Customer Service / Receptionist. This locally owned business manages 90+ apartment units, executive offices, and warehouse spaces, serving approximately 190 customers. The ideal candidate will be the first point of contact for visitors and tenants, ensuring a welcoming experience while handling administrative and customer service tasks.
Key Responsibilities
Greet visitors and customers, providing assistance with inquiries and requests
Handle tenant requests and coordinate repairs / service
Conduct unit tours for prospective tenants and explain property features
Answer phones, respond to emails, and manage scheduling
Assist with office administrative tasks, including filing and data entry
Make payments online, make copies, write emails, handle customer service requests
Address customer issues promptly and professionally
Support special projects and contribute ideas to improve customer experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
1-3 years of experience in customer service, receptionist, retail, banking, or administrative support
Bilingual in Spanish
Strong interpersonal and communication skills for in-person and phone interactions
Proficiency with Microsoft Office Suite (Word, Excel) and general office technology
Highly organized with attention to detail and ability to multitask
Professional demeanor and customer‑focused attitude
Nice to Have Skills & Experience
Experience in property management or real estate
Familiarity with QuickBooks or other payment processing systems
Ability to resolve customer issues effectively and maintain positive relationships
Comfortable giving tours and explaining unit features to prospective tenants
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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Key Responsibilities
Greet visitors and customers, providing assistance with inquiries and requests
Handle tenant requests and coordinate repairs / service
Conduct unit tours for prospective tenants and explain property features
Answer phones, respond to emails, and manage scheduling
Assist with office administrative tasks, including filing and data entry
Make payments online, make copies, write emails, handle customer service requests
Address customer issues promptly and professionally
Support special projects and contribute ideas to improve customer experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
1-3 years of experience in customer service, receptionist, retail, banking, or administrative support
Bilingual in Spanish
Strong interpersonal and communication skills for in-person and phone interactions
Proficiency with Microsoft Office Suite (Word, Excel) and general office technology
Highly organized with attention to detail and ability to multitask
Professional demeanor and customer‑focused attitude
Nice to Have Skills & Experience
Experience in property management or real estate
Familiarity with QuickBooks or other payment processing systems
Ability to resolve customer issues effectively and maintain positive relationships
Comfortable giving tours and explaining unit features to prospective tenants
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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