Mass General Brigham
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Wentworth-Douglass Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Pay rate is commensurate with experience. The ideal candidate will have a strong administrative skillset, be highly organized & detail oriented. Advanced skills with the MSOffice suite and experience with calendar management, taking meeting minutes, making travel arrangements, invoice & expense report processing & excel reporting is required. Demonstrated experience supporting multiple leaders within an organization; preferably healthcare, is required.
Job Summary Summary: The ideal candidate will have a strong administrative skillset, be highly organized & detail oriented. Advanced skills with the MSOffice suite and experience with calendar management, taking meeting minutes, making travel arrangements, invoice & expense report processing & excel reporting is required. Demonstrated experience supporting multiple leaders within an organization; preferably healthcare, is required.
Responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures. This position will also support our American Heart Association (BLS) program.
Does this position require Patient Care? No
Essential Functions
Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
Prepare and maintain operational documentation, including reports, records, and meeting minutes.
Support the implementation and monitoring of operational policies and procedures.
Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
Provide exceptional customer service to patients, visitors, and hospital staff.
Address and resolve operational issues or concerns in a timely and efficient manner.
Qualifications Education
- High School Diploma or Equivalent required and Associate’s Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes.
Licenses and Credentials
- Experience in an administrative or operational support role, preferably in a healthcare or hospital setting for 2-3 years required.
Knowledge, Skills, and Abilities
Strong organizational and time management skills with attention to detail.
Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
Ability to handle multiple tasks simultaneously and prioritize effectively.
Basic understanding of hospital operations and regulatory requirements is a plus.
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 50lbs
Carrying Occasionally (3-33%) 20lbs - 50lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occassional (3-33%)
Stooping Occassional (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)Reaching Occassional (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type Onsite
Work Location 789 Central Avenue
Scheduled Weekly Hours 40
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.41 - $26.27/Hourly
Grade 4
EEO Statement 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected under Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Pay rate is commensurate with experience. The ideal candidate will have a strong administrative skillset, be highly organized & detail oriented. Advanced skills with the MSOffice suite and experience with calendar management, taking meeting minutes, making travel arrangements, invoice & expense report processing & excel reporting is required. Demonstrated experience supporting multiple leaders within an organization; preferably healthcare, is required.
Job Summary Summary: The ideal candidate will have a strong administrative skillset, be highly organized & detail oriented. Advanced skills with the MSOffice suite and experience with calendar management, taking meeting minutes, making travel arrangements, invoice & expense report processing & excel reporting is required. Demonstrated experience supporting multiple leaders within an organization; preferably healthcare, is required.
Responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures. This position will also support our American Heart Association (BLS) program.
Does this position require Patient Care? No
Essential Functions
Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
Prepare and maintain operational documentation, including reports, records, and meeting minutes.
Support the implementation and monitoring of operational policies and procedures.
Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
Provide exceptional customer service to patients, visitors, and hospital staff.
Address and resolve operational issues or concerns in a timely and efficient manner.
Qualifications Education
- High School Diploma or Equivalent required and Associate’s Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes.
Licenses and Credentials
- Experience in an administrative or operational support role, preferably in a healthcare or hospital setting for 2-3 years required.
Knowledge, Skills, and Abilities
Strong organizational and time management skills with attention to detail.
Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
Ability to handle multiple tasks simultaneously and prioritize effectively.
Basic understanding of hospital operations and regulatory requirements is a plus.
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 50lbs
Carrying Occasionally (3-33%) 20lbs - 50lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occassional (3-33%)
Stooping Occassional (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)Reaching Occassional (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type Onsite
Work Location 789 Central Avenue
Scheduled Weekly Hours 40
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.41 - $26.27/Hourly
Grade 4
EEO Statement 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected under Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
#J-18808-Ljbffr