Solis Mammography
Join Solis Mammography as a
Patient Service Representative
– the first point of contact for patients, ensuring a smooth and compassionate experience.
Work Location: 537 StoneCrest Pkwy, Suite 202, Smyrna, TN 37167
Work Hours: Full‑Time, 40 hours weekly, Monday‑Friday, 8:30 am‑5:00 pm
Occasional Coverage: 3443 Dickerson Pike, Suite 260, Nashville, TN 37207
Department Highlights
Strong communication with technologists, radiologists, and leadership to create a positive patient experience.
Team takes pride in their work and holds each other accountable in a positive and uplifting way.
PSR’s are valued as an essential part of the patient experience.
Here Is What You Will Need
High School diploma.
Two years of healthcare registration or customer service experience preferred.
Basic knowledge of cash handling.
Basic knowledge of medical terminology, preferred.
Ability to read, write, and comprehend simple instructions and short correspondence.
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
Ability to perform basic mathematical calculations.
Ability to sit and/or stand for long periods of time.
Experience using Microsoft Office Suite; knowledge of RIS software preferred.
A Day in the Life of a Patient Service Representative
Guides patients through the Solis experience, welcoming them in a professional and friendly manner.
Registers patients, accurately inputting demographic and insurance information into RIS and verifying existing data.
Explains forms and assists with completion via paper or tablet.
Scans and processes necessary paperwork, ensuring confidentiality and proper medical record linkage.
Collects patient payments; explains benefits and performs insurance verification when necessary.
Prepares paperwork for future appointments and specific exams or payors.
Ensures diagnostic tests have required orders; requests and follows up on outstanding requests.
Schedules and reschedules patients as needed.
Generates daily invoice journal at day’s end and reconciles payments using the Daily Reconciliation Report.
Participates in front‑office training to stay current on policy and procedures.
Why Solis Mammography?
Ranked a great place to work for the fourth year in a row.
Competitive benefits: Medical, Dental, Vision, 401k, PTO, paid holidays, backup child/adult care, and other unique perks.
Seniority Level Entry Level
Employment Type Full‑Time
Job Function Health Care Provider – Hospitals and Health Care
#J-18808-Ljbffr
Patient Service Representative
– the first point of contact for patients, ensuring a smooth and compassionate experience.
Work Location: 537 StoneCrest Pkwy, Suite 202, Smyrna, TN 37167
Work Hours: Full‑Time, 40 hours weekly, Monday‑Friday, 8:30 am‑5:00 pm
Occasional Coverage: 3443 Dickerson Pike, Suite 260, Nashville, TN 37207
Department Highlights
Strong communication with technologists, radiologists, and leadership to create a positive patient experience.
Team takes pride in their work and holds each other accountable in a positive and uplifting way.
PSR’s are valued as an essential part of the patient experience.
Here Is What You Will Need
High School diploma.
Two years of healthcare registration or customer service experience preferred.
Basic knowledge of cash handling.
Basic knowledge of medical terminology, preferred.
Ability to read, write, and comprehend simple instructions and short correspondence.
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
Ability to perform basic mathematical calculations.
Ability to sit and/or stand for long periods of time.
Experience using Microsoft Office Suite; knowledge of RIS software preferred.
A Day in the Life of a Patient Service Representative
Guides patients through the Solis experience, welcoming them in a professional and friendly manner.
Registers patients, accurately inputting demographic and insurance information into RIS and verifying existing data.
Explains forms and assists with completion via paper or tablet.
Scans and processes necessary paperwork, ensuring confidentiality and proper medical record linkage.
Collects patient payments; explains benefits and performs insurance verification when necessary.
Prepares paperwork for future appointments and specific exams or payors.
Ensures diagnostic tests have required orders; requests and follows up on outstanding requests.
Schedules and reschedules patients as needed.
Generates daily invoice journal at day’s end and reconciles payments using the Daily Reconciliation Report.
Participates in front‑office training to stay current on policy and procedures.
Why Solis Mammography?
Ranked a great place to work for the fourth year in a row.
Competitive benefits: Medical, Dental, Vision, 401k, PTO, paid holidays, backup child/adult care, and other unique perks.
Seniority Level Entry Level
Employment Type Full‑Time
Job Function Health Care Provider – Hospitals and Health Care
#J-18808-Ljbffr