Solis Mammography
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Patient Service Representative
role at
Solis Mammography
At
Solis Mammography , we save lives. We shape the future of women’s health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.
Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.
Patient Service Representative Work Location: 112 Herff Rd, Suite 350, Boerne, TX 78006
Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:30am-5:00pm
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering, and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.
Department Highlights
Join a clinic dedicated exclusively to women’s imaging, where quality, empathy, and excellence are core values.
Enjoy a collaborative, respectful workplace with predictable schedules, daytime hours, and minimal weekends.
Be the first friendly face patients see during important moments in their health journey.
Required Qualifications
High School diploma
Bilingual English/Spanish preferred
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling
Basic knowledge of medical terminology, preferred
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Ability to perform basic mathematical calculations; ability to sit and/or stand for long periods of time
Experience using Microsoft Office Suite; knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative
Provide services and support for the following areas:
Understand, promote and demonstrate the Solis Way
Greet patients in a professional and friendly manner
Completely and accurately register patients including input of demographic and insurance information into our RIS and verifying accuracy of existing information
Explain forms to patients and assist with form completion, via paper or tablet, as necessary
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
Collect patient payments and explain benefits
Prepare paperwork for future appointments, incorporating additional paperwork needed for specific exams or payors as necessary
Ensure all diagnostic tests have required orders; request as needed and follow-up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
Participate in front office training to stay abreast of front office policy and procedures
Benefits
A Great Place to Work for the fourth year in a row!
Competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care, and other unique benefits
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Patient Service Representative
role at
Solis Mammography
At
Solis Mammography , we save lives. We shape the future of women’s health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.
Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.
Patient Service Representative Work Location: 112 Herff Rd, Suite 350, Boerne, TX 78006
Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:30am-5:00pm
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering, and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.
Department Highlights
Join a clinic dedicated exclusively to women’s imaging, where quality, empathy, and excellence are core values.
Enjoy a collaborative, respectful workplace with predictable schedules, daytime hours, and minimal weekends.
Be the first friendly face patients see during important moments in their health journey.
Required Qualifications
High School diploma
Bilingual English/Spanish preferred
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling
Basic knowledge of medical terminology, preferred
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Ability to perform basic mathematical calculations; ability to sit and/or stand for long periods of time
Experience using Microsoft Office Suite; knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative
Provide services and support for the following areas:
Understand, promote and demonstrate the Solis Way
Greet patients in a professional and friendly manner
Completely and accurately register patients including input of demographic and insurance information into our RIS and verifying accuracy of existing information
Explain forms to patients and assist with form completion, via paper or tablet, as necessary
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
Collect patient payments and explain benefits
Prepare paperwork for future appointments, incorporating additional paperwork needed for specific exams or payors as necessary
Ensure all diagnostic tests have required orders; request as needed and follow-up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
Participate in front office training to stay abreast of front office policy and procedures
Benefits
A Great Place to Work for the fourth year in a row!
Competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care, and other unique benefits
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr