Campers Inn RV
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Service Advisor/Writer
role at
Campers Inn RV
Davenport, IA
Campers Inn RV is looking for a
Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed.
At Campers Inn RV, we’re more than a dealership— we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward‑thinking ideas and positive change. We are proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.
Founded in 1966, Campers Inn RV has grown into the Nation’s Largest Family‑Operated RV Dealership, with nearly 50 locations in over 20 states. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.
Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.
What We Offer
Ongoing career development opportunities: specialized job training, certifications, and professional development, and assistance in continuing education
Comprehensive health and welfare plan to all full‑time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Essential Job Functions
Identify RV problems and services by listening to customers’ descriptions of symptoms
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labor; calculating customers’ payments, including deductibles
Prepare repair orders (RO)
Handle customer complaints and maintain high customer satisfaction standards
Periodically check on the progress of the vehicle during servicing and contact customers as needed to keep them up to date with their RV’s status
Qualifications
Education: High school diploma or equivalent is required
Experience: A minimum of one year’s RV service experience preferred
Abilities:
Demonstrated excellent oral and written communications skills, along with excellent interpersonal skills
Ability to work flexible hours, as required, including evenings and weekends
Ability to multitask in a fast‑paced environment
Reliable and strong work ethic
Commitment to superior customer service
Ability to work independently as well as on a team
Knowledge or ability to learn company computer systems applications, including Motility Systems2K, and other software applicable
Ability to safely handle solvents and chemicals
Ability to move RVs of various sizes
Ability to reach above shoulders and lift a minimum of 50 pounds
Campers Inn RV is proud to be an Equal Opportunity Employer and Drug‑Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Service Advisor/Writer
role at
Campers Inn RV
Davenport, IA
Campers Inn RV is looking for a
Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed.
At Campers Inn RV, we’re more than a dealership— we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward‑thinking ideas and positive change. We are proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.
Founded in 1966, Campers Inn RV has grown into the Nation’s Largest Family‑Operated RV Dealership, with nearly 50 locations in over 20 states. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.
Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.
What We Offer
Ongoing career development opportunities: specialized job training, certifications, and professional development, and assistance in continuing education
Comprehensive health and welfare plan to all full‑time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Essential Job Functions
Identify RV problems and services by listening to customers’ descriptions of symptoms
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labor; calculating customers’ payments, including deductibles
Prepare repair orders (RO)
Handle customer complaints and maintain high customer satisfaction standards
Periodically check on the progress of the vehicle during servicing and contact customers as needed to keep them up to date with their RV’s status
Qualifications
Education: High school diploma or equivalent is required
Experience: A minimum of one year’s RV service experience preferred
Abilities:
Demonstrated excellent oral and written communications skills, along with excellent interpersonal skills
Ability to work flexible hours, as required, including evenings and weekends
Ability to multitask in a fast‑paced environment
Reliable and strong work ethic
Commitment to superior customer service
Ability to work independently as well as on a team
Knowledge or ability to learn company computer systems applications, including Motility Systems2K, and other software applicable
Ability to safely handle solvents and chemicals
Ability to move RVs of various sizes
Ability to reach above shoulders and lift a minimum of 50 pounds
Campers Inn RV is proud to be an Equal Opportunity Employer and Drug‑Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.
#J-18808-Ljbffr