Nassco Inc.
Customer Service Representative
at
Nassco Inc.
Join our Customer Service Team!
Location:
Mason City, Iowa
or
New Berlin, WI
Type: Full-Time | Non-Exempt
Are you ready to make an impact and deliver exceptional customer experiences? At
Nassco , we’re passionate about helping our customers succeed—and we’re looking for a
Customer Service Representative
who shares that passion. If you thrive in a fast-paced environment and love solving problems, this is the role for you!
Why Join Us
Be part of a company that values integrity, teamwork, and customer passion.
Enjoy a supportive environment where your ideas matter.
Opportunities for growth and continuous learning.
Competitive pay and benefits package.
What You’ll Do
Provide top-notch customer support via phone, email, and in-person interactions.
Manage customer orders through multiple platforms, ensuring accuracy and timely delivery.
Act as a liaison between Sales and internal departments to keep everything moving.
Research and recommend solutions to customer inquiries, partnering with Purchasing and manufacturer reps.
Maintain detailed records of customer interactions and transactions.
Requirements
High school diploma or equivalent required.
Minimum of 1 year of customer service experience (call center or account management experience is a plus).
Strong communication skills and a professional, positive attitude.
Detail-oriented and organized with the ability to juggle multiple priorities.
Proficient in Microsoft Office (Outlook, Excel, Word).
Experience in Jan/San, Packaging, or Foodservice distribution is a bonus.
Bilingual skills? Even better!
Ready to take the next step in your career? Apply today and join a team that’s committed to excellence!
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Facilities Services
#J-18808-Ljbffr
at
Nassco Inc.
Join our Customer Service Team!
Location:
Mason City, Iowa
or
New Berlin, WI
Type: Full-Time | Non-Exempt
Are you ready to make an impact and deliver exceptional customer experiences? At
Nassco , we’re passionate about helping our customers succeed—and we’re looking for a
Customer Service Representative
who shares that passion. If you thrive in a fast-paced environment and love solving problems, this is the role for you!
Why Join Us
Be part of a company that values integrity, teamwork, and customer passion.
Enjoy a supportive environment where your ideas matter.
Opportunities for growth and continuous learning.
Competitive pay and benefits package.
What You’ll Do
Provide top-notch customer support via phone, email, and in-person interactions.
Manage customer orders through multiple platforms, ensuring accuracy and timely delivery.
Act as a liaison between Sales and internal departments to keep everything moving.
Research and recommend solutions to customer inquiries, partnering with Purchasing and manufacturer reps.
Maintain detailed records of customer interactions and transactions.
Requirements
High school diploma or equivalent required.
Minimum of 1 year of customer service experience (call center or account management experience is a plus).
Strong communication skills and a professional, positive attitude.
Detail-oriented and organized with the ability to juggle multiple priorities.
Proficient in Microsoft Office (Outlook, Excel, Word).
Experience in Jan/San, Packaging, or Foodservice distribution is a bonus.
Bilingual skills? Even better!
Ready to take the next step in your career? Apply today and join a team that’s committed to excellence!
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Facilities Services
#J-18808-Ljbffr