Strategic WFM Director, Genesys Cloud & Resource Management

A leading technology and services company is seeking a Director of Workforce Planning & Resource Management. This senior leader will ensure the strategic direction and oversight of workforce management across all contact center operations. Ideal candidates will have strong leadership abilities and a minimum of 7 years’ experience in workforce planning, with expertise in Genesys Cloud. The compensation ranges from $124,000 to $144,000, with a generous benefits package including health coverage and 401K. #J-18808-Ljbffr