PNC
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part‑Time Teller within PNC's Central Jersey retail organization, you will be based in Flemington, NJ. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers on alternatives available for their financial interactions.
Identify banking opportunities during the customer interaction and refer as appropriate.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Apply product and procedural knowledge to solve customer problems.
Adhere to all policies and procedures, demonstrating sound judgment within established limits, ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
PNC Employees Expectations
Customer Focused
– Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk
– Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience Roles at this level typically do not require a university or college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education No Degree
Certifications No Required Certification(s)
Licenses No Required License(s)
Pay Transparency Base Salary: $19.00 – $25.38. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.
Benefits
Medical/prescription drug coverage (with Health Savings Account feature)
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Backup child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance (select programs fully paid)
Robust wellness program with financial incentives
Paid time off: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year (unless otherwise required by law)
Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Job Description
Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers on alternatives available for their financial interactions.
Identify banking opportunities during the customer interaction and refer as appropriate.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Apply product and procedural knowledge to solve customer problems.
Adhere to all policies and procedures, demonstrating sound judgment within established limits, ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
PNC Employees Expectations
Customer Focused
– Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk
– Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience Roles at this level typically do not require a university or college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education No Degree
Certifications No Required Certification(s)
Licenses No Required License(s)
Pay Transparency Base Salary: $19.00 – $25.38. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.
Benefits
Medical/prescription drug coverage (with Health Savings Account feature)
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Backup child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance (select programs fully paid)
Robust wellness program with financial incentives
Paid time off: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year (unless otherwise required by law)
Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr