2nd-Shift IT Help Desk Technician

A tech support company is seeking a Help Desk I to provide assistance to state employees and citizens in Madison, WI. The role involves answering support calls, resolving IT issues, and documenting problems with State of Wisconsin applications. The ideal candidate has 6 months of call center experience and skills in customer service and basic IT troubleshooting. This is an onsite role with a 2nd shift schedule, requiring some flexibility for overtime. #J-18808-Ljbffr