Virginia Commonwealth University Health Systems
Patient Access Representative - Emergency Department - PRN
Virginia Commonwealth University Health Systems, Richmond, Virginia, United States, 23214
$500 Sign On Bonus for offers accepted by February 28, 2026.
Responsibilities The ED Patient Access Rep registers patients in the Emergency Department by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility and entering information into appropriate systems.
The ED Patient Access Rep provides quality customer services to patients of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect.
Qualifications Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience Required: N/A
Experience Preferred:
Previous work experience in a healthcare setting and knowledge of medical terminology
Experience with medical insurance, HMO, managed care
Experience with appointment scheduling/registration
Education/Training Required: High School Diploma or equivalent (note: work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role).
Education/Training Preferred:
Post‑high school education in healthcare or business related coursework
Additional Requirements
Ability to perform daily activities with minimal supervision.
Functions in a self‑directed manner in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies and procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the immediate supervisor immediately.
Job duties may include the access to and/or contact with medications and related supplies.
Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.
Physical Requirements
Physical lifting less than 20 lbs.
Activities: prolonged standing, prolonged sitting, frequent bending, walking (distance), climbing (steps, ladder, other), repetitive motion.
Mental/Sensory Requirements
Strong recall, reasoning, problem solving
Hearing, speak clearly, write legibly, logical thinking.
Emotional Requirements
Fast‑pace environment, steady pace, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change.
Age Specific Groups Served: All
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
#J-18808-Ljbffr
Responsibilities The ED Patient Access Rep registers patients in the Emergency Department by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility and entering information into appropriate systems.
The ED Patient Access Rep provides quality customer services to patients of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect.
Qualifications Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience Required: N/A
Experience Preferred:
Previous work experience in a healthcare setting and knowledge of medical terminology
Experience with medical insurance, HMO, managed care
Experience with appointment scheduling/registration
Education/Training Required: High School Diploma or equivalent (note: work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role).
Education/Training Preferred:
Post‑high school education in healthcare or business related coursework
Additional Requirements
Ability to perform daily activities with minimal supervision.
Functions in a self‑directed manner in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies and procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the immediate supervisor immediately.
Job duties may include the access to and/or contact with medications and related supplies.
Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.
Physical Requirements
Physical lifting less than 20 lbs.
Activities: prolonged standing, prolonged sitting, frequent bending, walking (distance), climbing (steps, ladder, other), repetitive motion.
Mental/Sensory Requirements
Strong recall, reasoning, problem solving
Hearing, speak clearly, write legibly, logical thinking.
Emotional Requirements
Fast‑pace environment, steady pace, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change.
Age Specific Groups Served: All
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
#J-18808-Ljbffr