VCU Health
Patient Access Representative - Tappahannock Emergency Department - PRN
VCU Health, Tappahannock, Virginia, United States, 22560
Patient Access Representative (Emergency Department) - PRN
The ED Patient Access Rep registers patients in the Emergency Department by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility and entering information into appropriate systems. The ED Patient Access Rep provides quality customer services to patients of all ages, their families, visitors, medical staff, clinicians, and co‑workers ensuring that everyone is treated courteously, quickly, and with respect.
Licensure, Certification, and Registration
Requirements for hire: N/A
Requirements for continued employment: N/A
Experience
Required:
N/A
Preferred:
Previous work experience in a healthcare setting and knowledge of medical terminology; Experience with medical insurance, HMO, managed care; Experience with appointment scheduling/registration
Education
Required:
High School Diploma or equivalent
Preferred:
Post‑high‑school education in healthcare or business‑related coursework
Independent Actions & Responsibilities
Ability to perform daily activities with minimal supervision
Functions in a self‑directed manner in the accomplishment of routine activities
Immediate reporting to supervisor for violations of policies, conflicts of a sensitive nature, or unusual circumstances
Job duties may include access to and/or contact with medications and related supplies
Required to cover three shifts, weekends, and holidays as scheduled; considered essential personnel expected to report to work as assigned
Physical Requirements
Relatively light lifting ( Prolonged standing, prolonged sitting, frequent bending, walking, climbing (steps, ladder, other), repetitive motion
Mental and Sensory
Strong recall, reasoning, problem solving, hearing, speaking clearly, writing legibly, logical thinking
Emotional
Fast‑pace environment, steady pace, handling multiple priorities, frequent and intense customer interactions, noisy environment, adaptability to frequent change
Equal Opportunity Statement EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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Licensure, Certification, and Registration
Requirements for hire: N/A
Requirements for continued employment: N/A
Experience
Required:
N/A
Preferred:
Previous work experience in a healthcare setting and knowledge of medical terminology; Experience with medical insurance, HMO, managed care; Experience with appointment scheduling/registration
Education
Required:
High School Diploma or equivalent
Preferred:
Post‑high‑school education in healthcare or business‑related coursework
Independent Actions & Responsibilities
Ability to perform daily activities with minimal supervision
Functions in a self‑directed manner in the accomplishment of routine activities
Immediate reporting to supervisor for violations of policies, conflicts of a sensitive nature, or unusual circumstances
Job duties may include access to and/or contact with medications and related supplies
Required to cover three shifts, weekends, and holidays as scheduled; considered essential personnel expected to report to work as assigned
Physical Requirements
Relatively light lifting ( Prolonged standing, prolonged sitting, frequent bending, walking, climbing (steps, ladder, other), repetitive motion
Mental and Sensory
Strong recall, reasoning, problem solving, hearing, speaking clearly, writing legibly, logical thinking
Emotional
Fast‑pace environment, steady pace, handling multiple priorities, frequent and intense customer interactions, noisy environment, adaptability to frequent change
Equal Opportunity Statement EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
#J-18808-Ljbffr