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Staffmark Group

Dispatch Operator

Staffmark Group, Dothan, Alabama, United States, 36303

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Staffmark is hiring a Dispatch Operator in Dothan, AL. We would love to help you reach your career and financial goals, and offer you the encouragement and support you need to succeed. Apply today to join a collaborative team committed to your success!

Pay

$14.00 per hour during training (3-4 weeks)

$15.00 per hour after training

Hours

Wednesday through Friday, 2:00 PM - 10:00 PM

Every other weekend, 2:00 PM - 10:00 PM

Responsibilities While working as a Dispatch Operator, you will have a wide variety of responsibilities including but not limited to:

Answer incoming calls promptly and professionally, providing accurate information or routing as needed

Follow client protocols when handling routine and emergency calls

Relay verbal and written messages using text, email, or fax

Monitor business email accounts for client communication and escalateto management as needed

Perform general clerical duties such as proofreading, typing, and using office machines (fax, copier)

Maintain confidentiality of client and customer information

Route customer complaints or billing inquiries to the appropriate management personnel

Enter data into reports and systems, including nightly account charges and obituary listings

Keep office spaces organized by restocking supplies and emptying trash nightly

Attend all staff meetings and report to the Operations Manager

Why You’ll Love This Job We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You’ll also enjoy weekly pay every Friday and access to employee discount programs.

Requirements

Professional telephone etiquette and strong verbal/written communication skills

Proficiency in basic computer tasks with strong typing ability

Ability to manage multiple priorities and remain calm under pressure

Strong customer service orientation with a positive, adaptable attitude

Must be able to follow detailed written and verbal instructions

Ability to multi-task effectively in a fast-paced environment

Click 'Apply Now' to submit your application. A dedicated recruiter will be in touch to discuss this amazing opportunity!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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