Call Center Agent (Georgia)

This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of the client and find a solution to them. Answering inbound calls, converting them to leads, and later to towing jobs. Work Condition: Full Time Remote Pacific Time Zone Weekly Payout Shift-based in a Call Center that works 24/7. Requirements: Computer Specifications: Processor: Core i7 8th generation (and above) Core i5 10th generation (and above) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Processor: Core i7/ i5 / M1/ M2 RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Main Internet Speed Requirement: Jitter: below 10ms Latency: below 160ms Upload: more than 25mbps Download more than 40 mbps Using internet speedtest: VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.com) Power Backup: A reliable power backup that could sustain a minimum of 8 hours (full shift). Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup (Secondary internet): Jitter: below 10ms Latency: below 160ms Upload: minimum of 25mbps Download: minimum of 25mbps Power and Internet Backup is a MUST.

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