Social Media Customer Advocate: Brand Voice & Trust

A leading digital services company is seeking a Customer Advocate for Social Media to uphold its online reputation and provide exceptional service. This role demands a proactive mindset, strong communication skills, and expertise in managing customer interactions on social platforms. Responsibilities include addressing inquiries, collaborating with teams, and monitoring trends to enhance services. Ideal candidates have experience in social media community management and a passion for fostering customer loyalty, contributing positively to the brand's integrity. #J-18808-Ljbffr