YMCA of Upper Palmetto
Join to apply for the
Member Service Coordinator
role at
YMCA of Upper Palmetto .
2 days ago Be among the first 25 applicants.
YMCA of Upper Palmetto provided pay range This range is provided by YMCA of Upper Palmetto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $14.00/hr - $14.00/hr
Member Service Coordinator - Part Time Position Summary The Branch Member Service Coordinator is responsible for accurately entering member information and bank draft information in the membership software. The Member Services Coordinator administers the procedures and policies of the Front Desk and member services area and provides the members and public with accurate information on YMCA programs and policies. The Member Service Coordinator will assist with various activities such as special events, and other activities that occur on various occasions.
Responsibilities
Sell memberships on the phone and in person.
Control and maintain membership records.
Prepare monthly membership reports.
Greet all members and public with a smile.
Responsible for online receipting of memberships, program registration, etc.
Maintain and account for daily cash drawer; balance bank deposits, compile and transmit the monthly bank draft.
Answer phone calls promptly with courtesy and provide information about membership and programs to members and program participants or direct calls appropriately.
Forward accurate information to members and potential members by means of phone, mail, fax, etc.
Basic housekeeping in the Front Office and other areas of the YMCA as needed.
Other duties as needed pertaining to member services or related areas.
Be enthusiastic while giving tour of the facility, paying particular attention to the areas the potential member may be interested in and answer all questions they may have.
Control members entering the building, ensuring they access the facility properly.
If the shift requires opening and closing the YMCA, follow procedures which may include unlocking and locking appropriate doors, counting the cash drawer, ensuring that saunas are on/off, and checking the facility for members in the building.
In the absence of a fitness staff member, the coordinator must ensure that members are comfortable with the equipment and available for any assistance needed.
Other duties as required.
Qualifications
High School graduate or the equivalent.
Two years college or equivalent training/work experience.
Ability to maintain confidentiality.
Ability to relate to other employees, members and volunteers emphasizing cooperation and teamwork.
Strong public relations and interpersonal skills; excellent language, communication, and organizational skills.
General clerical and computer skills.
Ability to control, balance and record financial transactions.
Strong ability to learn new software programs.
Have a positive attitude and desire to achieve the mission of the YMCA of Upper Palmetto.
Physical requirements: carrying, sitting, seeing, hearing, speaking, running, crouching, lifting (25 lbs.), and walking.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at YMCA of Upper Palmetto by 2x.
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Member Service Coordinator
role at
YMCA of Upper Palmetto .
2 days ago Be among the first 25 applicants.
YMCA of Upper Palmetto provided pay range This range is provided by YMCA of Upper Palmetto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $14.00/hr - $14.00/hr
Member Service Coordinator - Part Time Position Summary The Branch Member Service Coordinator is responsible for accurately entering member information and bank draft information in the membership software. The Member Services Coordinator administers the procedures and policies of the Front Desk and member services area and provides the members and public with accurate information on YMCA programs and policies. The Member Service Coordinator will assist with various activities such as special events, and other activities that occur on various occasions.
Responsibilities
Sell memberships on the phone and in person.
Control and maintain membership records.
Prepare monthly membership reports.
Greet all members and public with a smile.
Responsible for online receipting of memberships, program registration, etc.
Maintain and account for daily cash drawer; balance bank deposits, compile and transmit the monthly bank draft.
Answer phone calls promptly with courtesy and provide information about membership and programs to members and program participants or direct calls appropriately.
Forward accurate information to members and potential members by means of phone, mail, fax, etc.
Basic housekeeping in the Front Office and other areas of the YMCA as needed.
Other duties as needed pertaining to member services or related areas.
Be enthusiastic while giving tour of the facility, paying particular attention to the areas the potential member may be interested in and answer all questions they may have.
Control members entering the building, ensuring they access the facility properly.
If the shift requires opening and closing the YMCA, follow procedures which may include unlocking and locking appropriate doors, counting the cash drawer, ensuring that saunas are on/off, and checking the facility for members in the building.
In the absence of a fitness staff member, the coordinator must ensure that members are comfortable with the equipment and available for any assistance needed.
Other duties as required.
Qualifications
High School graduate or the equivalent.
Two years college or equivalent training/work experience.
Ability to maintain confidentiality.
Ability to relate to other employees, members and volunteers emphasizing cooperation and teamwork.
Strong public relations and interpersonal skills; excellent language, communication, and organizational skills.
General clerical and computer skills.
Ability to control, balance and record financial transactions.
Strong ability to learn new software programs.
Have a positive attitude and desire to achieve the mission of the YMCA of Upper Palmetto.
Physical requirements: carrying, sitting, seeing, hearing, speaking, running, crouching, lifting (25 lbs.), and walking.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at YMCA of Upper Palmetto by 2x.
#J-18808-Ljbffr