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Zack Miller - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Zack Miller - State Farm Agent, Westminster, Colorado, United States, 80031

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Customer Service Representative – State Farm Agent Team Member Zack Miller – State Farm Agent, Westminster, CO, US

Job Description As a Customer Service Representative with Zack Miller State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Benefits:

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Signing bonus

Training & development

Wellness resources

Role Description: As a Customer Service Representative with Zack Miller State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications:

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem‑solving

Culture:

Flexed and customized hours

Unlimited PTO after first year

Small team environment, shared responsibility and respect

Open communication, shared learning

Positive, low-drama environment

Team incentives

Celebrate wins and growth

Company recognition

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