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El Paso Staff

Patient Service Representative

El Paso Staff, El Paso, Texas, us, 88568

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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance.

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note:

Eligibility for benefits may vary by location and is determined by employment status.

Responsibilities

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.

Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities, adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect specific job functions, and reporting compliance issues in a timely and appropriate manner.

Greeting patients entering the physician practice; answering office phones; making appointments; confirming appointments and rescheduling when necessary.

Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

Assists in checking out patients and assists them with referral processing and scheduling process.

Collects co‑pays and posts charges.

Charge entry and patient balance processing.

Distributes information to patients regarding office policies, procedures, information about the practice, etc.

Explains and enrolls patients in the patient portal.

Qualifications

High school diploma/GED required; completion of a medical office assistant program preferred.

Prefer healthcare management/administration certification.

Two years of customer service experience, preferably in a medical office setting.

Non‑exempt medical office position responsible for front office processes.

$500 Sign On Bonus

Sign‑on bonus is for new hires only!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E‑Verify program.

E‑Verify .

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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