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Abrazo Health

Patient Service Representative

Abrazo Health, Phoenix, Arizona, United States, 85003

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Corporate Healthcare Recruiter at Tenet Healthcare Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community. We understand that our greatest asset is our dedicated team. That’s why we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance.

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits: pet insurance, legal insurance, accident, and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Note:

Eligibility for benefits may vary by location and is determined by employment status.

Responsibilities

Adheres to and supports the mission, purpose, and policies of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan.

Greets patients entering the practice.

Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.

Checks in patients, collects accurate demographics, verifies insurance, and enters data into the electronic system.

Checks out patients and assists with referral processing and scheduling.

Collects co‑pays and posts charges.

Processes charge entry and patient balances.

Distributes information to patients regarding office policies, procedures, and practice information.

Explains the patient portal and assists with patient enrollment.

Performs additional responsibilities as needed.

Qualifications

High school diploma or GED.

One year customer service experience, preferably in a hospital or physician office setting.

$500 sign on bonus!

sign on bonus is for new hires only. A non‑exempt medical office position responsible for front office processes in the physician practice.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E‑Verify program. Follow the link below for additional information.

E‑Verify:

http://www.uscis.gov/e‑verify

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