Playbill, Inc.
Administrative Paid Front Desk / Box Office Associate 59E59 Theaters New York, N
Playbill, Inc., New York, New York, us, 10261
Job Description
59E59 Theaters is a not-for-profit operating foundation that owns and operates 59E59 Theaters, a lively venue with a 195-seat theater, a 99-seat theater, and a 40–60 seat flexible theater. The theater presents a year‑round curated program of about 34 Off-Broadway productions, or several smaller productions, supported through highly subsidized rental rates that cover technical, ticketing, FOH, marketing & advertising, facilities, and press services.
The Front Desk / Box Office Associate greets visitors to the theater on weekday mornings and provides customer service as part of the Box Office team. In alignment with the Community Agreement, the Associate upholds 59E59’s mission, promotes inclusion, diversity, equity and accessibility (IDEA) in the workplace, and contributes to an anti‑racist organization.
Reports to: Box Office Manager
Hours: part‑time, Monday to Friday, 8 am–12 pm required. General availability for other weekdays, weekends and evening shifts is strongly preferred.
Duties
Sign in and direct visitors.
Perform in‑person and telephone ticket sales.
Distribute tickets at will‑call.
Process email ticket orders through Spektrix.
Provide exceptional customer service to theater members, single ticket buyers and visiting theater companies.
A strong performing‑arts background, cash‑handling and customer‑service experience is required. Performing‑arts box‑office experience is preferred, particularly with computerized ticketing systems and window sales. Experience with Google Drive (Docs/Sheets/Forms) is a plus.
Qualifications / Requirements
Detail‑oriented, meticulous, aggressively punctual, even‑tempered, kind, good‑humored, and professional in appearance.
Clear spoken and written communication.
Proficient in Google Docs, Sheets, and Forms.
Strong organizational and communication skills.
Customer‑service and cash‑handling experience.
Strong performing‑arts background.
Ability to work independently.
Strong interpersonal written and oral communication skills.
Additional duties as assigned by Box Office Manager.
Salary $19.50 per hour
Apply By Email Qualified candidates should email their cover letter (in the body of the email) and résumé (Word or PDF attachment) that includes 2–3 work references to jobs@59e59.org. Include "Box Office and Front Desk Associate" in the subject line. Only those considered to be good candidates for the position will be contacted. No phone calls, please.
59E59 Theaters is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. BIPOC applicants and candidates from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.
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The Front Desk / Box Office Associate greets visitors to the theater on weekday mornings and provides customer service as part of the Box Office team. In alignment with the Community Agreement, the Associate upholds 59E59’s mission, promotes inclusion, diversity, equity and accessibility (IDEA) in the workplace, and contributes to an anti‑racist organization.
Reports to: Box Office Manager
Hours: part‑time, Monday to Friday, 8 am–12 pm required. General availability for other weekdays, weekends and evening shifts is strongly preferred.
Duties
Sign in and direct visitors.
Perform in‑person and telephone ticket sales.
Distribute tickets at will‑call.
Process email ticket orders through Spektrix.
Provide exceptional customer service to theater members, single ticket buyers and visiting theater companies.
A strong performing‑arts background, cash‑handling and customer‑service experience is required. Performing‑arts box‑office experience is preferred, particularly with computerized ticketing systems and window sales. Experience with Google Drive (Docs/Sheets/Forms) is a plus.
Qualifications / Requirements
Detail‑oriented, meticulous, aggressively punctual, even‑tempered, kind, good‑humored, and professional in appearance.
Clear spoken and written communication.
Proficient in Google Docs, Sheets, and Forms.
Strong organizational and communication skills.
Customer‑service and cash‑handling experience.
Strong performing‑arts background.
Ability to work independently.
Strong interpersonal written and oral communication skills.
Additional duties as assigned by Box Office Manager.
Salary $19.50 per hour
Apply By Email Qualified candidates should email their cover letter (in the body of the email) and résumé (Word or PDF attachment) that includes 2–3 work references to jobs@59e59.org. Include "Box Office and Front Desk Associate" in the subject line. Only those considered to be good candidates for the position will be contacted. No phone calls, please.
59E59 Theaters is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. BIPOC applicants and candidates from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.
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