Confidential
Chief Operating Officer (COO)
About the Company
Well-established call center providing crisis intervention & information services
Industry Non-Profit Organization Management
Type Non Profit
Founded 1970
Employees 11-50
Specialties
24/7 hotlines 2-1-1 crisis suicide prevention counseling information referrals directories training and volunteers
About the Role
The Company is in search of a Chief Operating Officer (COO) to join its senior leadership team. The COO will be a key figure in overseeing the agency's operations, contract and grant management, administrative functions, and internal systems to ensure organizational effectiveness, accountability, and compliance. This role involves close collaboration with the CEO and Leadership Team, as well as direct supervision of program managers. The successful candidate will be responsible for financial management, including budget planning and monitoring, and will play a pivotal role in the agency's response to community emergencies.
Applicants for the COO position at the company should have a minimum of a Bachelor’s degree and at least three years of supervisory and management experience. Knowledge of contract administration, particularly in the State of Florida, and experience in nonprofit financial management are essential. The role requires strong organizational, communication, and administrative skills, as well as the ability to work effectively with staff, volunteers, and the public. The COO will also be involved in program oversight, outreach, and partnerships, and must be prepared to support the agency's mission through the development of community relationships and the identification of aligned partnerships.
Hiring Manager Title Chief Executive Officer
Travel Percent Less than 10%
Functions
Operations
About the Company
Well-established call center providing crisis intervention & information services
Industry Non-Profit Organization Management
Type Non Profit
Founded 1970
Employees 11-50
Specialties
24/7 hotlines 2-1-1 crisis suicide prevention counseling information referrals directories training and volunteers
About the Role
The Company is in search of a Chief Operating Officer (COO) to join its senior leadership team. The COO will be a key figure in overseeing the agency's operations, contract and grant management, administrative functions, and internal systems to ensure organizational effectiveness, accountability, and compliance. This role involves close collaboration with the CEO and Leadership Team, as well as direct supervision of program managers. The successful candidate will be responsible for financial management, including budget planning and monitoring, and will play a pivotal role in the agency's response to community emergencies.
Applicants for the COO position at the company should have a minimum of a Bachelor’s degree and at least three years of supervisory and management experience. Knowledge of contract administration, particularly in the State of Florida, and experience in nonprofit financial management are essential. The role requires strong organizational, communication, and administrative skills, as well as the ability to work effectively with staff, volunteers, and the public. The COO will also be involved in program oversight, outreach, and partnerships, and must be prepared to support the agency's mission through the development of community relationships and the identification of aligned partnerships.
Hiring Manager Title Chief Executive Officer
Travel Percent Less than 10%
Functions
Operations