Data Insight and Reporting Analyst Job at Tripleseat in Concord

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. By automating and enhancing event operations, we help create thousands of unforgettable experiences each year at your favorite restaurants and venues. Data & Insights Analyst Location: Concord, MA or Boston, MA (Hybrid) Preferred, Open to Remote We’re hiring a Data & Insights Analyst to support the day-to-day reporting and analytical needs of our Go-To-Market (GTM) teams. You’ll report into the Senior Manager, Data & Insights, who owns forecasting, planning, and our broader analytics strategy — and you’ll play a critical supporting role in providing the data, visibility, and insights that drive meaningful impact across our business. You will build and maintain evergreen dashboards, respond to inbound reporting requests, ensure data accuracy across our GTM systems, and deliver the visibility that enables Sales, BDR, and Marketing leaders to make confident, data-informed decisions. It’s an excellent opportunity for an early-career analyst who wants to grow, learn, and help shape a high-performing revenue operation. Own evergreen reporting across Salesforce, Looker, Tableau, HubSpot, and Outreach.io. • Create KPI dashboards that highlight performance, pipeline health, funnel conversion, and activity trends. • Tactical Data Support for GTM Teams • Build one-off analyses to answer operational questions (pipeline trends, rep performance, lead quality, campaign performance, BDR activity, etc.). • Support pipeline reviews with data pulls, summaries, and snapshot reporting. Partnership With the Senior Manager, Data & Insights • Provide data support for strategic workstreams including forecasting, planning, and performance analysis. • Assist with data validation and cross-system consistency checks across Salesforce and HubSpot. • Contribute to data hygiene initiatives and standardization across GTM reporting fields and structures. Data Quality & Governance Support • Monitor lead, contact, account, and pipeline data for inaccuracies or gaps. • Help enforce data hygiene practices through structured updates and validation rules. • Communicate clearly and proactively to ensure teams can act on data quickly and confidently. 1-2+ years in a data, revenue operations, sales operations, or marketing operations role. • Strong proficiency with Salesforce (required). • Familiarity with Looker, Tableau, HubSpot, Outreach.Strong analytical mindset with excellent Excel/Google Sheets skills. • Ability to independently pull data, build dashboards, and respond to inbound reporting needs. • Clear communication skills and the ability to translate data into simple, actionable insights. • Curiosity, attention to detail, and a desire to grow within Revenue Operations and analytics. Clean, consistent data across Salesforce and supporting systems. • Seamless partnership with the Senior Manager of Data & Insights, enabling strategic work to move forward efficiently. Employees may also be eligible for an annual bonus or commission.