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Inside Higher Ed

Cyber Security Training Coordinator

Inside Higher Ed, Augusta, Georgia, United States, 30910

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Cyber Security Training Coordinator

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About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Job Summary The Cybersecurity Training Coordinator delivers reliable, error‑free execution of GCITC's cyber/IT training programs. This role ensures seamless operations by managing calendars and facilities, setting up LMS sections and rosters, processing enrollments (including storefront/self‑paced orders), preparing materials and kits, generating reports, and issuing partner confirmations. The Coordinator is the operational backbone that ensures cohorts start on time, records remain accurate, and stakeholders receive timely updates.

Responsibilities

Scheduling & Logistics: Maintain the master training calendar. Schedule classrooms, labs, and virtual environments. Coordinate A/V, materials, and room setup using established checklists.

Enrollment & LMS Administration: Create LMS course sections from templates. Enroll learners/instructors; manage rosters, attendance, completions, and certificates. Run standard LMS and registration reports.

Storefront/Self‑Paced Fulfillment: Process purchases from approved storefronts or partners. Enroll learners and confirm access within SLA. Reconcile transactions with rosters for accuracy.

Partner Communications & Documentations: Send confirmations, readiness notes, and post‑event summaries. Track communications in shared folders. Maintain playbooks and standard operating templates.

Data Quality & Reporting: Validate rosters and completion records. Compile dashboards for on‑time starts, seat utilization, SLA adherence, and error rates.

Materials & Kit Preparation: Print/assemble handouts, badges, and lab kits. Coordinate shipping and pickup as needed.

OTHER: Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university in Education, Communications, or related field with one year of coordination experience.

Associate's degree from an accredited college or university in Education, Communications, or related field with three years of administrative coordination, education, or training related experience.

High School Diploma / GED from a recognized State or Federal accrediting organization to include relevant military training or experience with five years of experience in IT/Cyber/Military and/or experience specific to computing and operation.

Preferred Qualifications

Preferred micro‑credential: Google Project Management, Microsoft Office Specialist, or LMS admin badge.

Preferred experience: Supporting K‑12/CTAE logistics or outreach.

Knowledge, Skills, & Abilities Knowledge

Virtual learning environments and LMS basics.

Scheduling/readiness requirements for various audiences.

Training policies/procedures and assessment artifacts.

Basic cyber/IT literacy to interpret course titles and labs.

Media/document standards for materials and announcements.

Skills

Developing instructional packets and logistics documents.

Technical writing for confirmations and instructions.

Clear and courteous stakeholder communication.

Critical thinking, problem solving, and collaboration under delivery timelines.

Data validation and rapid issue correction.

Abilities

Produce logistical artifacts and confirmations.

Build readiness for training modules (LMS shells, rosters, etc.).

Review and update materials lists and section data for accuracy.

Shift/Salary/Benefits Shift: Days/M‑F Pay Band: PB8 Salary Minimum: $21.83/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum‑midpoint) of the position Recruitment Period: Until Filled Benefits are available to full‑time benefit‑eligible employees and some half‑time or more employees, including health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees that have been employed with us successfully for more than 6 months may be considered for the Tuition Assistance Program.

Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on duties, the candidate will also need to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. “Augusta University is a patient‑and family‑centered care institution, where employees partner every day with patients and families for success.” Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented including individuals with disabilities and veterans.

How To Apply Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721‑9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=293677&PostingSeq=1

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