Boise State University
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Job No:
499451 Work type:
Non-Classified/Professional Location:
Boise, ID Categories:
Internal Opportunities - Boise State University employees only
Job Summary/Basic Function This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring a department is on track to meet its financial goals. The manager develops annual scope of work and manages progress throughout the year, taking on special projects and coordinating completion.
This is an internal opportunity open only to current, benefit‑eligible employees of Boise State University.
Department Overview Housing & Residence Life (HRL) accommodates approximately 3,000 students and staff across 10 on‑campus living communities, including traditional residence halls, suite‑style, and apartment‑style housing options. It is dedicated to supporting the academic and personal success of residents and aims to serve a broad range of students from rural areas and first‑generation college‑goers.
Our support for residents is anchored in the following values:
Community – Fostering collaboration, mutual support, intentional engagement, and a sense of connection
Learning – Encouraging critical thinking, personal growth, and exploration
Respect – Emphasizing empathy, consideration, and authenticity
Our goal is to create a welcoming and secure living environment where students thrive academically and personally, promoting a positive residential experience rooted in shared values and a commitment to student success.
Level Scope Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments, projects, and tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry‑level professionals and/or support employees.
Essential Functions 60% of Time, the Business Operations Manager must:
Supervise the development and implementation of business forms, documents, and web forms; develop, modify, and implement policies, rules, and procedures.
Direct the reporting functions of the unit; serve as lead for special projects as assigned; establish and maintain internal policies and procedures for administrative activities; implement work plans and initiatives.
Create and manage budget projections, analyze revenue and expenditures, and oversee the coordination of all fiscal reporting activities.
Collaborate with staff, faculty, and other administrative units to identify opportunities and develop solutions to problems and issues.
Frequently handle sensitive and/or confidential issues.
Possibly supervise and direct the work of others.
Research and analyze data for accuracy, trends, and variances to ensure acceptable business practices, procedures, and compliance have been followed.
35% of Time, the Business Operations Manager must:
Process the daily Housing‑to‑Student Financials export, ensuring accurate posting of student charges and recommending system or process improvements. Research, analyze, and reconcile general ledger accounts, Housing CRM data, accounts receivable, and student financial records, identifying and correcting discrepancies. Prepare deposits, invoices, journal entries, and correcting entries, and reconcile financial activity for summer conferences, guest housing, and other departmental items. Review eMarket transactions, maintain documentation for security deposits, track summer conference revenue and expenses, and assist with budget tracking, annual budgets, financial reports, and the Greystar transfer files.
Collaborate with Student Financials, Financial Aid, and Housing Operations to research and explain student account activity. Analyze complex student account issues, coordinate corrections, and apply applicable policies and regulations. Implement procedures to reduce outstanding balances, address past‑due student accounts, and review fee deferral requests.
Oversee AP, travel, purchasing, reimbursements, and P‑Card administration, including staff training. Monitor the Works P‑Card system for accuracy and compliance, review purchasing packets for completeness, and audit financial records such as P‑Card transactions, utility billing, housing charges, invoices, and payments. Manage accounts receivable including summer conferences, guest housing, and additional items as needed.
Supervise the Business Operations Coordinator, provide guidance and training. Serve on the Fee Appeal and Release Request Committees and represent the Senior Business Operations Manager in meetings. Assist in reviewing Housing and Residence Life contracts and vendor contracts.
Provide customer service to students, families, and campus partners regarding financial and operational questions, responding promptly by e‑mail, phone, mail, and in person, and escalating issues as appropriate.
5% of Time, the Business Operations Manager must:
Perform other duties as assigned by the Senior Director of HRL or the Senior Business Operations Manager. This includes but is not limited to at least 40 hours per year for full‑time employees dedicated to helping with broad divisional or institutional programs or initiatives outside the department such as Move‑In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects.
Knowledge, Skills & Abilities
Excellent written and verbal communication skills
Supervisory experience and leadership skills
Knowledge of project development and management
Ability to efficiently follow and implement policies and procedures
Experience researching and analyzing financial and other reports and compiling information
Minimum Qualifications Bachelor’s degree and 2 years of professional experience or equivalent relevant experience.
Salary & Benefits Salary range is $60,673.60 – $62,000.00 annually and is commensurate with experience.
Boise State University provides a best‑in‑class benefits package, including (but not limited to):
12 paid holidays; the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental, and other health‑related insurance coverages
Tuition fee waiver benefits for employees, spouses, and their dependents
See our full benefits page for more information!
Equal Employment Opportunity Boise State University is committed to providing equal employment opportunities to all employees and qualified applicants for employment as provided for by federal, state, and local law. The university does not discriminate in employment opportunities or actions on the basis of any status or class protected under applicable federal, state, or local law. The University endeavors to recruit, hire, train, and promote the most qualified employees in all job titles. All other personnel actions are administered without regard to protected class under federal, state, or local law. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426‑1616 or hr@boisestate.edu.
Advertised:
January 8, 2026 Mountain Standard Time Applications close:
January 14, 2026 11:55 PM Mountain Standard Time
#J-18808-Ljbffr
Job No:
499451 Work type:
Non-Classified/Professional Location:
Boise, ID Categories:
Internal Opportunities - Boise State University employees only
Job Summary/Basic Function This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring a department is on track to meet its financial goals. The manager develops annual scope of work and manages progress throughout the year, taking on special projects and coordinating completion.
This is an internal opportunity open only to current, benefit‑eligible employees of Boise State University.
Department Overview Housing & Residence Life (HRL) accommodates approximately 3,000 students and staff across 10 on‑campus living communities, including traditional residence halls, suite‑style, and apartment‑style housing options. It is dedicated to supporting the academic and personal success of residents and aims to serve a broad range of students from rural areas and first‑generation college‑goers.
Our support for residents is anchored in the following values:
Community – Fostering collaboration, mutual support, intentional engagement, and a sense of connection
Learning – Encouraging critical thinking, personal growth, and exploration
Respect – Emphasizing empathy, consideration, and authenticity
Our goal is to create a welcoming and secure living environment where students thrive academically and personally, promoting a positive residential experience rooted in shared values and a commitment to student success.
Level Scope Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments, projects, and tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry‑level professionals and/or support employees.
Essential Functions 60% of Time, the Business Operations Manager must:
Supervise the development and implementation of business forms, documents, and web forms; develop, modify, and implement policies, rules, and procedures.
Direct the reporting functions of the unit; serve as lead for special projects as assigned; establish and maintain internal policies and procedures for administrative activities; implement work plans and initiatives.
Create and manage budget projections, analyze revenue and expenditures, and oversee the coordination of all fiscal reporting activities.
Collaborate with staff, faculty, and other administrative units to identify opportunities and develop solutions to problems and issues.
Frequently handle sensitive and/or confidential issues.
Possibly supervise and direct the work of others.
Research and analyze data for accuracy, trends, and variances to ensure acceptable business practices, procedures, and compliance have been followed.
35% of Time, the Business Operations Manager must:
Process the daily Housing‑to‑Student Financials export, ensuring accurate posting of student charges and recommending system or process improvements. Research, analyze, and reconcile general ledger accounts, Housing CRM data, accounts receivable, and student financial records, identifying and correcting discrepancies. Prepare deposits, invoices, journal entries, and correcting entries, and reconcile financial activity for summer conferences, guest housing, and other departmental items. Review eMarket transactions, maintain documentation for security deposits, track summer conference revenue and expenses, and assist with budget tracking, annual budgets, financial reports, and the Greystar transfer files.
Collaborate with Student Financials, Financial Aid, and Housing Operations to research and explain student account activity. Analyze complex student account issues, coordinate corrections, and apply applicable policies and regulations. Implement procedures to reduce outstanding balances, address past‑due student accounts, and review fee deferral requests.
Oversee AP, travel, purchasing, reimbursements, and P‑Card administration, including staff training. Monitor the Works P‑Card system for accuracy and compliance, review purchasing packets for completeness, and audit financial records such as P‑Card transactions, utility billing, housing charges, invoices, and payments. Manage accounts receivable including summer conferences, guest housing, and additional items as needed.
Supervise the Business Operations Coordinator, provide guidance and training. Serve on the Fee Appeal and Release Request Committees and represent the Senior Business Operations Manager in meetings. Assist in reviewing Housing and Residence Life contracts and vendor contracts.
Provide customer service to students, families, and campus partners regarding financial and operational questions, responding promptly by e‑mail, phone, mail, and in person, and escalating issues as appropriate.
5% of Time, the Business Operations Manager must:
Perform other duties as assigned by the Senior Director of HRL or the Senior Business Operations Manager. This includes but is not limited to at least 40 hours per year for full‑time employees dedicated to helping with broad divisional or institutional programs or initiatives outside the department such as Move‑In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects.
Knowledge, Skills & Abilities
Excellent written and verbal communication skills
Supervisory experience and leadership skills
Knowledge of project development and management
Ability to efficiently follow and implement policies and procedures
Experience researching and analyzing financial and other reports and compiling information
Minimum Qualifications Bachelor’s degree and 2 years of professional experience or equivalent relevant experience.
Salary & Benefits Salary range is $60,673.60 – $62,000.00 annually and is commensurate with experience.
Boise State University provides a best‑in‑class benefits package, including (but not limited to):
12 paid holidays; the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental, and other health‑related insurance coverages
Tuition fee waiver benefits for employees, spouses, and their dependents
See our full benefits page for more information!
Equal Employment Opportunity Boise State University is committed to providing equal employment opportunities to all employees and qualified applicants for employment as provided for by federal, state, and local law. The university does not discriminate in employment opportunities or actions on the basis of any status or class protected under applicable federal, state, or local law. The University endeavors to recruit, hire, train, and promote the most qualified employees in all job titles. All other personnel actions are administered without regard to protected class under federal, state, or local law. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426‑1616 or hr@boisestate.edu.
Advertised:
January 8, 2026 Mountain Standard Time Applications close:
January 14, 2026 11:55 PM Mountain Standard Time
#J-18808-Ljbffr