Hotel Equities
Front Desk Manager-Pacific 19 Hotel Kona, HI
Hotel Equities, Kailua, Hawaii, United States, 96734
Front Desk Manager-Pacific 19 Hotel Kona, HI
3 days ago Be among the first 25 applicants
This range is provided by Hotel Equities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $70,000.00/yr - $79,000.00/yr
If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. Pacific 19 Hotel in Kina, HI is seeking a
Front Office Manager
who brings both operational excellence and genuine hospitality to every shift.
Why this role matters:
As the face of The Richardson Hotel, the Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.
What you’ll do:
Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
Oversee daily front office operations, ensuring smooth check‑ins, check‑outs, and guest satisfaction.
Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
Resolve guest concerns with professionalism, empathy, and creativity.
What we’re looking for:
Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full‑service hotel environment.
Strong leadership skills with a hands‑on, service‑first approach.
Excellent communication, organization, and problem‑solving abilities.
Tech‑savvy with hotel systems.
A passion for hospitality and team development.
Opportunities for growth within our expanding portfolio.
Competitive salary, bonus potential, and comprehensive benefits.
The chance to make a meaningful impact every single day.
We Are:
Hotel Equities is an award‑winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta‑based headquarters to every one of our hotels, these values aren't posted on a wall and ignored—they define who we are and how we conduct ourselves with investors, guests and one another.
Join Us and Enjoy:
Salary $70k-$79k based on experience
Quarterly Bonus
Health, vision, and dental insurance
401(k)
Paid Holidays
Relocation
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Hospitality
Referrals increase your chances of interviewing at Hotel Equities by 2x
Get notified about new Front Desk Manager jobs in
Kailua‑Kona, HI .
#J-18808-Ljbffr
This range is provided by Hotel Equities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $70,000.00/yr - $79,000.00/yr
If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. Pacific 19 Hotel in Kina, HI is seeking a
Front Office Manager
who brings both operational excellence and genuine hospitality to every shift.
Why this role matters:
As the face of The Richardson Hotel, the Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.
What you’ll do:
Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
Oversee daily front office operations, ensuring smooth check‑ins, check‑outs, and guest satisfaction.
Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
Resolve guest concerns with professionalism, empathy, and creativity.
What we’re looking for:
Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full‑service hotel environment.
Strong leadership skills with a hands‑on, service‑first approach.
Excellent communication, organization, and problem‑solving abilities.
Tech‑savvy with hotel systems.
A passion for hospitality and team development.
Opportunities for growth within our expanding portfolio.
Competitive salary, bonus potential, and comprehensive benefits.
The chance to make a meaningful impact every single day.
We Are:
Hotel Equities is an award‑winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta‑based headquarters to every one of our hotels, these values aren't posted on a wall and ignored—they define who we are and how we conduct ourselves with investors, guests and one another.
Join Us and Enjoy:
Salary $70k-$79k based on experience
Quarterly Bonus
Health, vision, and dental insurance
401(k)
Paid Holidays
Relocation
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Hospitality
Referrals increase your chances of interviewing at Hotel Equities by 2x
Get notified about new Front Desk Manager jobs in
Kailua‑Kona, HI .
#J-18808-Ljbffr