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Total Care Connections

Care Coordinator

Total Care Connections, Tempe, Arizona, us, 85285

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Apply for the

Care Coordinator

role at

Total Care Connections .

Department:

Operations |

Reports To:

Executive Director |

Schedule:

Full-Time, On-Site |

Hours:

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Be the Connection That Makes Care Exceptional.

At

Total Care Connections , we believe care coordination is more than paperwork and scheduling. It is about people. As a Care Coordinator, you will be a vital link between clients, families, caregivers, and our internal team, ensuring care is delivered with excellence, compassion, and compliance.

This role is ideal for someone who is organized, relational, detail-oriented, and motivated by meaningful work that truly impacts lives.

What You Will Do Support Clients and Families

Conduct in-home client assessments and reassessments

Build strong, trusting relationships with clients and families

Identify barriers to care and communicate solutions to the care team

Ensure care plans are created or updated within 24 hours of assessments

Perform supervisory visits in alignment with regulatory and company standards

Create and Manage Care Plans

Develop individualized, comprehensive care plans based on client needs

Coordinate private and community-based resources to support care

Collaborate with external providers, insurers, and professional partners

Keep care plans current as client needs evolve

Ensure Quality and Compliance

Participate in Quality Assurance and Performance Improvement initiatives

Maintain accurate, audit-ready documentation

Support compliance with licensure requirements, Medicaid regulations, and company policies

Participate in quarterly QAPI and compliance meetings

Support and Develop Caregivers

Conduct new caregiver orientations and ongoing training

Perform supervisory visits and competency evaluationsSupport caregivers by addressing concerns and identifying training needs

Partner with leadership to create a positive and supportive caregiver experience

Be a Collaborative Team Player

Assist with answering phones and administrative tasks as needed

Participate in team meetings and help prepare agendas

Support scheduling, recruiting efforts, eligibility verification, and authorizations

Serve as a professional and positive representative of Total Care Connections

What You Bring Skills and Strengths

Excellent customer service and communication skills

Strong computer proficiency and comfort learning new systems

Exceptional organization and attention to detail

Ability to manage multiple priorities in a fast-paced environment

Strong problem-solving and decision-making skills

Team-focused mindset with flexibility and professionalism

Experience and Requirements

At least one year of experience in care coordination, care supervision, or care management

Must be a Notary Public or able to obtain Notary certification if required by branch location

Reliable transportation and clean driving record

Physical and Work Requirements

Ability to work full-time on-site during regular business hours

Ability to sit for extended periods while working at a computer

Ability to travel to client homes and community locations as needed

Why Work at Total Care Connections We take care of our people so they can take great care of others.

Our Comprehensive Benefits Package Includes

Competitive pay

Health, dental, and vision insurance

Paid time off and paid holidays

401(k) retirement plan with company match

Financial and Income Protection

Short-term disability insurance

Long-term disability insurance

Company-paid life insurance

Voluntary life insurance options

Accident insurance

Critical illness insurance

Family and Life Support

Paid pregnancy disability leave up to six weeks

Up to two weeks of paid parental leave

Supportive return-to-work culture for growing families

Unique Total Care Connections Benefits

Total Care Relief Fund to support team members during times of unexpected hardship

Leadership that genuinely cares about your success and well-being

Opportunities for professional growth and advancement

At Total Care Connections, you are not just taking a job. You are joining a mission, a team, and a company committed to serving others extraordinarily.

Ready to Join a Team That Truly Cares? If you are passionate about quality care, compliance, and supporting both clients and caregivers, we would love to meet you.

Apply today and help us continue delivering extraordinary care.

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