SPECTRAFORCE
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This range is provided by SPECTRAFORCE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $23.00/hr
Position Title:
Customer Service I
Work Location:
1101 Greenwood Boulevard Lake Mary FL USA 32746
Assignment Duration:
6 months
Work Schedule:
Daytime hours-start/end times staggered for coverage
Work Arrangement:
100% Onsite
Position Summary :
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Key Responsibilities
Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer.
This role is a Customer Service role as well and includes some technical support on equipment.
Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Qualification & Experience
Top 3 skills you’re looking for on resume: Time management, professional communication with good phone etiquette, detail, and team oriented
Previous experience may be required.
Need someone that is reliable, able to understand the systems and call expectations and go by the processes in place
There are certain guidelines that have to be adhered to, and these must be followed
Seniority level Associate
Employment type Contract
Job function Customer Service
Industries Pharmaceutical Manufacturing and Biotechnology Research
Referrals increase your chances of interviewing at SPECTRAFORCE by 2x
Get notified about new Customer Service Specialist jobs in
Lake Mary, FL .
#J-18808-Ljbffr
This range is provided by SPECTRAFORCE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $23.00/hr
Position Title:
Customer Service I
Work Location:
1101 Greenwood Boulevard Lake Mary FL USA 32746
Assignment Duration:
6 months
Work Schedule:
Daytime hours-start/end times staggered for coverage
Work Arrangement:
100% Onsite
Position Summary :
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Key Responsibilities
Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer.
This role is a Customer Service role as well and includes some technical support on equipment.
Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Qualification & Experience
Top 3 skills you’re looking for on resume: Time management, professional communication with good phone etiquette, detail, and team oriented
Previous experience may be required.
Need someone that is reliable, able to understand the systems and call expectations and go by the processes in place
There are certain guidelines that have to be adhered to, and these must be followed
Seniority level Associate
Employment type Contract
Job function Customer Service
Industries Pharmaceutical Manufacturing and Biotechnology Research
Referrals increase your chances of interviewing at SPECTRAFORCE by 2x
Get notified about new Customer Service Specialist jobs in
Lake Mary, FL .
#J-18808-Ljbffr