Western University of Health Sciences
Clinic Front Office Receptionist and Cashier
Western University of Health Sciences, Pomona, California, United States, 91768
Clinic Front Office Receptionist and Cashier
As you take your first step onto a Western University of Health Sciences campus, each path, each person each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture. At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others. Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference. Position Title Clinic Front Office Receptionist and Cashier Position Control Number 998851 Type of Position Staff Position Status Full-time Campus Patient Care Center-Pomona, CA Position Location California Department 2015-Eye Care Institute Job Summary Responsible for greeting patients and other for the Eye Care Institute; schedule patients and confirm patient appointments; process patient payments and receipts; verify insurance eligibility and benefits. Works collaboratively with the optometric staff to assure patient satisfaction. Key Responsibilities Greet and check-in patients for scheduled appointments. Schedule patient appointments with the appropriate provider, while accommodating the patient’s needs. Confirm scheduled appointments by contacting the patient one day prior to their physician visit. Verify insurance eligibility and benefits for patients prior to their appointment and update any changes to the patient’s insurance and benefit information. Ensure patient demographics and insurance information are entered into the practice management system accurately. Assist patients, if needed, with completion of registration forms and verify that all paperwork is completed. Collect patient payments, issue receipts, and post payments in the practice management system. Reconcile the daily cash deposits collected. Prepare the daily deposits for checks arriving in the mail, make copies of checks and deposit slips for the billing department. Establish and maintain hard copy and/or electronic files and records. Perform a variety of clerical duties, e.g. photocopies, collates, distributes, mails, faxes, files, delivers and/or picks up materials from on or off-campus. Perform other related duties as assigned or requested. The College reserves the right to add or change duties at any time. Required Qualifications Education:
Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required. Experience:
1-3 years of experience in a similar or related position. Preferred Qualifications:
Bi-lingual – Spanish speaking is highly preferred. Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes. Work Schedule Monday – Friday either 8am – 5pm or 9am – 6pm. Some evenings and weekends required. Benefits Competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Our faculty, staff, and administrators are 100% focused on student success. Our University culture creates the context for a nurturing and supportive environment. Faculty, staff, and students can expect to make deep, personal relationships within the University community. As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. WesternU’s core value of humanism encourages all to bring their whole self in all that they do. We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people! Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.
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As you take your first step onto a Western University of Health Sciences campus, each path, each person each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture. At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others. Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference. Position Title Clinic Front Office Receptionist and Cashier Position Control Number 998851 Type of Position Staff Position Status Full-time Campus Patient Care Center-Pomona, CA Position Location California Department 2015-Eye Care Institute Job Summary Responsible for greeting patients and other for the Eye Care Institute; schedule patients and confirm patient appointments; process patient payments and receipts; verify insurance eligibility and benefits. Works collaboratively with the optometric staff to assure patient satisfaction. Key Responsibilities Greet and check-in patients for scheduled appointments. Schedule patient appointments with the appropriate provider, while accommodating the patient’s needs. Confirm scheduled appointments by contacting the patient one day prior to their physician visit. Verify insurance eligibility and benefits for patients prior to their appointment and update any changes to the patient’s insurance and benefit information. Ensure patient demographics and insurance information are entered into the practice management system accurately. Assist patients, if needed, with completion of registration forms and verify that all paperwork is completed. Collect patient payments, issue receipts, and post payments in the practice management system. Reconcile the daily cash deposits collected. Prepare the daily deposits for checks arriving in the mail, make copies of checks and deposit slips for the billing department. Establish and maintain hard copy and/or electronic files and records. Perform a variety of clerical duties, e.g. photocopies, collates, distributes, mails, faxes, files, delivers and/or picks up materials from on or off-campus. Perform other related duties as assigned or requested. The College reserves the right to add or change duties at any time. Required Qualifications Education:
Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required. Experience:
1-3 years of experience in a similar or related position. Preferred Qualifications:
Bi-lingual – Spanish speaking is highly preferred. Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes. Work Schedule Monday – Friday either 8am – 5pm or 9am – 6pm. Some evenings and weekends required. Benefits Competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Our faculty, staff, and administrators are 100% focused on student success. Our University culture creates the context for a nurturing and supportive environment. Faculty, staff, and students can expect to make deep, personal relationships within the University community. As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. WesternU’s core value of humanism encourages all to bring their whole self in all that they do. We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people! Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.
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