Orthopedic Associates of Hartford
Position
Patient Registrar
– Full‑time, rotating across multiple offices including Hartford, South Windsor, Plainville, Farmington, Rocky Hill, Glastonbury, and Enfield. Morning start times may be as early as 6:30 a.m.; flexibility is required.
About the Organization Orthopedic Associates of Hartford, P.C., founded in 1970, is one of the area’s largest and most respected orthopedic specialty groups.
Job Overview The Patient Registrar greets and checks in patients, collects co‑pays and balances, obtains insurance information and referrals, and updates patient demographics. The role requires high attention to detail, excellent customer‑service skills, and the ability to multi‑task in a dynamic environment.
A Great Patient Registrar Will Be
Energetic, enthusiastic, compassionate, and patient.
Detail oriented and able to multi‑task.
A dependable team player and self‑starter, flexible in a changing environment.
Maintains a mature and professional approach when interacting with patients, physicians, co‑workers, and outside sources.
Key Responsibilities
Register patients and update demographic and insurance information.
Pre‑registration: call patients about future appointments and obtain required details.
Collect co‑pays and patient account balances.
Room patients for care.
Obtain referrals as needed.
Assist patients with health history information.
Support Medical Secretaries with phone calls, patient sessions, and other tasks in support of patient care.
Requirements
High school diploma and at least two years of experience in a medical office with a registration background.
Knowledge of medical insurance carriers and plans.
Exceptional verbal and written communication skills.
Strong customer‑service skills.
Excellent computer skills, including Epic EMR, Microsoft Word, Outlook, and Excel.
Valid driver’s license, auto insurance, and reliable transportation for travel among the various offices.
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– Full‑time, rotating across multiple offices including Hartford, South Windsor, Plainville, Farmington, Rocky Hill, Glastonbury, and Enfield. Morning start times may be as early as 6:30 a.m.; flexibility is required.
About the Organization Orthopedic Associates of Hartford, P.C., founded in 1970, is one of the area’s largest and most respected orthopedic specialty groups.
Job Overview The Patient Registrar greets and checks in patients, collects co‑pays and balances, obtains insurance information and referrals, and updates patient demographics. The role requires high attention to detail, excellent customer‑service skills, and the ability to multi‑task in a dynamic environment.
A Great Patient Registrar Will Be
Energetic, enthusiastic, compassionate, and patient.
Detail oriented and able to multi‑task.
A dependable team player and self‑starter, flexible in a changing environment.
Maintains a mature and professional approach when interacting with patients, physicians, co‑workers, and outside sources.
Key Responsibilities
Register patients and update demographic and insurance information.
Pre‑registration: call patients about future appointments and obtain required details.
Collect co‑pays and patient account balances.
Room patients for care.
Obtain referrals as needed.
Assist patients with health history information.
Support Medical Secretaries with phone calls, patient sessions, and other tasks in support of patient care.
Requirements
High school diploma and at least two years of experience in a medical office with a registration background.
Knowledge of medical insurance carriers and plans.
Exceptional verbal and written communication skills.
Strong customer‑service skills.
Excellent computer skills, including Epic EMR, Microsoft Word, Outlook, and Excel.
Valid driver’s license, auto insurance, and reliable transportation for travel among the various offices.
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