H-E-B
Irving Dairy - Overnight Lead - Full-Time
Apply for the
Irving Dairy - Overnight Lead - Full-Time
role at
H-E-B .
We are looking for energetic and motivated partners willing to work hard and have fun while making our customers feel welcome. No matter what background you bring or where you are in your career, we welcome you to join our community where people come first.
Responsibilities
Lead a well‑stocked, well‑maintained department, while providing superior customer service.
Perform supervisory responsibilities such as scheduling work and training/developing Partners.
Once eligible, become an owner in the company, reflecting our commitment to hard work and focus on quality and customer service.
Do You Have a HEART FOR PEOPLE?
Willingness to train and supervise.
Do You Have a HEAD FOR BUSINESS?
A strong sense of how what you do affects our customers and our success.
Do You Have a PASSION FOR RESULTS?
A drive to lead your department to exceed sales goals.
We Are Looking For
An associate's degree or 6 months of related experience.
Communication and interpersonal skills.
Ability to work in a fast‑paced environment.
Store Lead Operations / Training
May serve as backup to Department Manager and typically work an opposite shift to Manager.
May help prepare department work schedules.
Handles supervisory responsibilities in accordance with policies and applicable laws.
Assists with inventory control; loads, unloads, and moves product.
Trains Partners; directs work; addresses complaints; resolves issues; builds/follows up on production plans and their execution.
Assists in all technical areas as needed.
Performs Representative/Specialist duties frequently.
Customer Service / Sales
Provides/coaches on superior customer service.
Takes orders from customers by telephone or in person.
Answers customer questions regarding products; assists them with selections.
Uses suggestive selling techniques and advanced product knowledge to meet customer needs and build department sales.
Merchandises products effectively.
Food Safety
Slices, packages, labels, rotates, and culls products for poor quality.
Complies with department/store operating procedures.
Cleans/sanitizes sales floor, display cases, prep areas, and equipment.
Bakery
Ensures/oversees effective production planning and execution of supporting processes.
Assists in all technical areas as needed (e.g., baking, frying, and decorating).
Culls bakery products for poor quality or expiration dates.
Writes on cakes with icing per personalized customer requests.
Deli
May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering.
Assists with inventory control, including planning portions of the Fresh Production Planner (FPP); follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete.
Assists with ordering and event order management (EOMs).
Assists with training on new systems, tools, processes, and product roll‑outs; follows up with Partners as needed to reinforce or retrain.
Prepared Foods
Serves/packages products at customer's request.
Educates customers on preparation/reheating instructions of prepared foods.
Prepackages condiments (sauces, dressings) for prepared food items.
Cuts, slices, dices, chops food in preparation for chef.
Produce
Lead responsibilities for the department and may serve as backup to Produce Manager.
Serves as dedicated lead over the in‑store production work & Production Partners.
Spends majority of time with processing team engaged in Daily Sequence of Tasks.
Texas Backyard – Nursery
Strong knowledge of nursery field.
Strong knowledge of plant and chemical recommendations.
Ability to complete Texas Nursery & Landscape Association training (H‑E‑B internal training).
Kept up with current nursery field‑related trends.
Background
Minimum age 18 (mandatory).
Associate's degree (AA) from a two‑year college or technical school; or
6+ months of related experience and / or training; or
Combination of equivalent education/training.
Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training.
Qualifications
Expert knowledge of department production stations, including quality standards, setup, operation, cleaning, and maintenance of all equipment.
Ability to read and interpret documents (e.g., safety rules, operating/maintenance instructions, production planners, procedure manuals).
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or Partners.
Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands Bakery
– Constantly reach at waist, grasp; frequently stand, walk, reach at shoulder, bend; occasionally sit, reach overhead, knee, floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally exposed to wet, cold, hot conditions, loud noise; lift 50 lbs, manage >70 lbs.
Beauty / Drugstore / General Merchandise
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally dry conditions, loud noise; lift 45 lbs (beautics), 15 lbs (drugstore), 50 lbs (general merchandise), manage >45 lbs.
Dairy / Frozen / Grocery
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold conditions, loud noise; lift 40 lbs (dairy), 60 lbs (frozen), 50 lbs (grocery), manage >85 lbs, >75 lbs, >80 lbs respectively.
Deli
– Constantly reach at waist, grasp; frequently stand, walk, stoop; occasionally reach overhead, shoulder, knee, floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold, hot conditions, loud noise; lift 55 lbs, manage >65 lbs.
Entertainment / Nature's Harvest
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally loud noise; lift 45 lbs (entertainment), 60 lbs (Nature's Harvest), manage >55 lbs, >55 lbs respectively.
Floral
– Constantly reach at waist, grasp; frequently stand, walk; frequently exposed to cold conditions; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold, hot conditions, loud noise; lift 55 lbs, manage >45 lbs.
Seafood
– Constantly reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp; frequently wet, cold; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, fine‑motor movements, cervical flexion; occasionally hot conditions, loud noise, ambient temperatures; lift 50 lbs, manage >25 lbs.
Showtime
– Constantly stand, reach at waist, grasp; frequently stand, walk, pivot, push/pull with arms, grasp; occasionally walk, reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, fine‑motor movements; occasionally loud noise; lift 25 lbs, manage >45 lbs.
Texas Backyard – Nursery
– Constantly reach at waist, grasp; frequently stand, walk; frequently exposed to ambient temperatures; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet conditions, loud noise; lift 65 lbs, manage >65 lbs. (These measurements are defined as Constantly ≥ 5.5 hrs/8‑hr day; Frequently ≥ 2.5 hrs/8‑hr day; Occasionally ≤ 2.5 hrs/8‑hr day.)
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy, Partners must break the item into lighter, smaller components or ask for assistance.
Seniority Level Mid-Senior level
Employment Type Full‑time
Job Function Management and Manufacturing Industries: Retail
#J-18808-Ljbffr
Irving Dairy - Overnight Lead - Full-Time
role at
H-E-B .
We are looking for energetic and motivated partners willing to work hard and have fun while making our customers feel welcome. No matter what background you bring or where you are in your career, we welcome you to join our community where people come first.
Responsibilities
Lead a well‑stocked, well‑maintained department, while providing superior customer service.
Perform supervisory responsibilities such as scheduling work and training/developing Partners.
Once eligible, become an owner in the company, reflecting our commitment to hard work and focus on quality and customer service.
Do You Have a HEART FOR PEOPLE?
Willingness to train and supervise.
Do You Have a HEAD FOR BUSINESS?
A strong sense of how what you do affects our customers and our success.
Do You Have a PASSION FOR RESULTS?
A drive to lead your department to exceed sales goals.
We Are Looking For
An associate's degree or 6 months of related experience.
Communication and interpersonal skills.
Ability to work in a fast‑paced environment.
Store Lead Operations / Training
May serve as backup to Department Manager and typically work an opposite shift to Manager.
May help prepare department work schedules.
Handles supervisory responsibilities in accordance with policies and applicable laws.
Assists with inventory control; loads, unloads, and moves product.
Trains Partners; directs work; addresses complaints; resolves issues; builds/follows up on production plans and their execution.
Assists in all technical areas as needed.
Performs Representative/Specialist duties frequently.
Customer Service / Sales
Provides/coaches on superior customer service.
Takes orders from customers by telephone or in person.
Answers customer questions regarding products; assists them with selections.
Uses suggestive selling techniques and advanced product knowledge to meet customer needs and build department sales.
Merchandises products effectively.
Food Safety
Slices, packages, labels, rotates, and culls products for poor quality.
Complies with department/store operating procedures.
Cleans/sanitizes sales floor, display cases, prep areas, and equipment.
Bakery
Ensures/oversees effective production planning and execution of supporting processes.
Assists in all technical areas as needed (e.g., baking, frying, and decorating).
Culls bakery products for poor quality or expiration dates.
Writes on cakes with icing per personalized customer requests.
Deli
May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering.
Assists with inventory control, including planning portions of the Fresh Production Planner (FPP); follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete.
Assists with ordering and event order management (EOMs).
Assists with training on new systems, tools, processes, and product roll‑outs; follows up with Partners as needed to reinforce or retrain.
Prepared Foods
Serves/packages products at customer's request.
Educates customers on preparation/reheating instructions of prepared foods.
Prepackages condiments (sauces, dressings) for prepared food items.
Cuts, slices, dices, chops food in preparation for chef.
Produce
Lead responsibilities for the department and may serve as backup to Produce Manager.
Serves as dedicated lead over the in‑store production work & Production Partners.
Spends majority of time with processing team engaged in Daily Sequence of Tasks.
Texas Backyard – Nursery
Strong knowledge of nursery field.
Strong knowledge of plant and chemical recommendations.
Ability to complete Texas Nursery & Landscape Association training (H‑E‑B internal training).
Kept up with current nursery field‑related trends.
Background
Minimum age 18 (mandatory).
Associate's degree (AA) from a two‑year college or technical school; or
6+ months of related experience and / or training; or
Combination of equivalent education/training.
Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training.
Qualifications
Expert knowledge of department production stations, including quality standards, setup, operation, cleaning, and maintenance of all equipment.
Ability to read and interpret documents (e.g., safety rules, operating/maintenance instructions, production planners, procedure manuals).
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or Partners.
Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands Bakery
– Constantly reach at waist, grasp; frequently stand, walk, reach at shoulder, bend; occasionally sit, reach overhead, knee, floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally exposed to wet, cold, hot conditions, loud noise; lift 50 lbs, manage >70 lbs.
Beauty / Drugstore / General Merchandise
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally dry conditions, loud noise; lift 45 lbs (beautics), 15 lbs (drugstore), 50 lbs (general merchandise), manage >45 lbs.
Dairy / Frozen / Grocery
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold conditions, loud noise; lift 40 lbs (dairy), 60 lbs (frozen), 50 lbs (grocery), manage >85 lbs, >75 lbs, >80 lbs respectively.
Deli
– Constantly reach at waist, grasp; frequently stand, walk, stoop; occasionally reach overhead, shoulder, knee, floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold, hot conditions, loud noise; lift 55 lbs, manage >65 lbs.
Entertainment / Nature's Harvest
– Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally loud noise; lift 45 lbs (entertainment), 60 lbs (Nature's Harvest), manage >55 lbs, >55 lbs respectively.
Floral
– Constantly reach at waist, grasp; frequently stand, walk; frequently exposed to cold conditions; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet, cold, hot conditions, loud noise; lift 55 lbs, manage >45 lbs.
Seafood
– Constantly reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp; frequently wet, cold; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, fine‑motor movements, cervical flexion; occasionally hot conditions, loud noise, ambient temperatures; lift 50 lbs, manage >25 lbs.
Showtime
– Constantly stand, reach at waist, grasp; frequently stand, walk, pivot, push/pull with arms, grasp; occasionally walk, reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, fine‑motor movements; occasionally loud noise; lift 25 lbs, manage >45 lbs.
Texas Backyard – Nursery
– Constantly reach at waist, grasp; frequently stand, walk; frequently exposed to ambient temperatures; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, fine‑motor movements; occasionally wet conditions, loud noise; lift 65 lbs, manage >65 lbs. (These measurements are defined as Constantly ≥ 5.5 hrs/8‑hr day; Frequently ≥ 2.5 hrs/8‑hr day; Occasionally ≤ 2.5 hrs/8‑hr day.)
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy, Partners must break the item into lighter, smaller components or ask for assistance.
Seniority Level Mid-Senior level
Employment Type Full‑time
Job Function Management and Manufacturing Industries: Retail
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