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Catch Vibe Voice

Customer Service Assistant

Catch Vibe Voice, New Orleans, Louisiana, United States, 70123

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Catch Vibe Voice is a forward‑thinking communications company dedicated to delivering clear, impactful, and strategic messaging for modern organizations. We value professionalism, creativity, and collaboration, and we foster an environment where ideas are respected and growth is encouraged. team thrives on precision, innovation, and strong communication foundations.

Job Description We are seeking a dedicated and detail‑oriented

Customer Service Assistant

to support our customer operations and ensure a seamless experience across all touchpoints. This role is ideal for individuals who are motivated, organized, and passionate about providing outstanding service in a professional environment. As a key member of our team, you will contribute to maintaining strong client relationships while supporting daily service processes with accuracy and efficiency.

Responsibilities

Assist customers with inquiries, requests, and general support needs

Maintain accurate records of customer interactions and service activities

Coordinate with internal teams to ensure timely resolution of customer matters

Support daily operational tasks related to customer service workflows

Uphold company standards for professionalism, communication, and service quality

Qualifications

Strong written and verbal communication skills

Professional and courteous approach to customer interaction

Excellent organizational and time‑management abilities

Ability to work effectively in a team‑oriented environment

Attention to detail and a solution‑focused mindset

Additional Information

Competitive annual salary ($43,000 – $47,000)

Opportunities for professional growth and career development

Supportive and collaborative work environment

Ongoing skill development and training opportunities

Stable full‑time position with long‑term potential

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Strategic Management Services

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