Inside Higher Ed
Job Title
Revenue Cycle Services Coordinator 2
Department Health System Shared Services | Revenue Cycle Clinical Support
Scope of Position The Revenue Cycle Departments for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.
Position Summary The Revenue Cycle Serviced Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self pay collections, or claim submission.
Minimum Requirements High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment.
Preferred 6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Excel. Demonstrated interpersonal, verbal & written communication skills. Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as elevate to upper management when appropriate. Works independently and collaboratively with others, and identifies opportunity for new work a. Self-motivated, dependable, detail oriented, highly organized.
Location Remote Location
Position Type Regular
Scheduled Hours 40
Shift First Shift
Background Check Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Equal Employment Opportunity The university is an equal opportunity employer, including veterans and disability.
EEO Statement As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
#J-18808-Ljbffr
Department Health System Shared Services | Revenue Cycle Clinical Support
Scope of Position The Revenue Cycle Departments for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.
Position Summary The Revenue Cycle Serviced Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self pay collections, or claim submission.
Minimum Requirements High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment.
Preferred 6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Excel. Demonstrated interpersonal, verbal & written communication skills. Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as elevate to upper management when appropriate. Works independently and collaboratively with others, and identifies opportunity for new work a. Self-motivated, dependable, detail oriented, highly organized.
Location Remote Location
Position Type Regular
Scheduled Hours 40
Shift First Shift
Background Check Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Equal Employment Opportunity The university is an equal opportunity employer, including veterans and disability.
EEO Statement As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
#J-18808-Ljbffr