Compucom Staffing
Level 3 MIT/WinClient Touch Services Technician
Compucom Staffing, Hillsboro, Oregon, United States, 97104
Level 3 MIT/WinClient Touch Services Technician
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The client is seeking a qualified Level 3 MIT/WinClient Touch Services Technician to join their team onsite in Hillsboro, OR and provide end‑user support. This role is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and various factory network components. The position provides hands‑on troubleshooting, repair, and maintenance for both software and hardware, resolving issues at the system, module, and component levels.
Responsibilities
Troubleshoot and repair factory computing hardware and software issues on WinClient systems and ROC workstations
Perform system‑level, module‑level, and component‑level diagnostics
Support Windows‑based imaging, configuration, and deployment
Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve complex technical issues
Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)
Provide timely updates and maintain strong communication with customers and technical teams
Prioritize and manage multiple factory support tasks simultaneously
Maintain required documentation for repairs, replacements, and equipment tracking
Support factory sustaining activities and project‑based assignments
Work in a cleanroom environment as needed
Skills & Qualifications
Minimum 3 to 5+ years of hands‑on technical support experience
Experience with Windows imaging and deployment
Intermediate‑level Windows OS troubleshooting skills (Windows 7, 8, and 10)
Ability to lift up to 35 lbs. independently
Ability to stand, walk, sit, crawl, or kneel for extended periods
Strong customer service orientation and excellent verbal/written communication skills
Proficiency with Microsoft Office applications (Outlook, Excel, Word)
Cleanroom experience preferred but not required
Wage Range The rate for this position is between $18.00 - $23.00 per hour. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits The company offers a comprehensive benefit package that you may elect into, including but not limited to medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.
W2 only; no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
Compucom Staffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
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The client is seeking a qualified Level 3 MIT/WinClient Touch Services Technician to join their team onsite in Hillsboro, OR and provide end‑user support. This role is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and various factory network components. The position provides hands‑on troubleshooting, repair, and maintenance for both software and hardware, resolving issues at the system, module, and component levels.
Responsibilities
Troubleshoot and repair factory computing hardware and software issues on WinClient systems and ROC workstations
Perform system‑level, module‑level, and component‑level diagnostics
Support Windows‑based imaging, configuration, and deployment
Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve complex technical issues
Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)
Provide timely updates and maintain strong communication with customers and technical teams
Prioritize and manage multiple factory support tasks simultaneously
Maintain required documentation for repairs, replacements, and equipment tracking
Support factory sustaining activities and project‑based assignments
Work in a cleanroom environment as needed
Skills & Qualifications
Minimum 3 to 5+ years of hands‑on technical support experience
Experience with Windows imaging and deployment
Intermediate‑level Windows OS troubleshooting skills (Windows 7, 8, and 10)
Ability to lift up to 35 lbs. independently
Ability to stand, walk, sit, crawl, or kneel for extended periods
Strong customer service orientation and excellent verbal/written communication skills
Proficiency with Microsoft Office applications (Outlook, Excel, Word)
Cleanroom experience preferred but not required
Wage Range The rate for this position is between $18.00 - $23.00 per hour. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits The company offers a comprehensive benefit package that you may elect into, including but not limited to medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.
W2 only; no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
Compucom Staffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
#J-18808-Ljbffr