Emancipet
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About Emancipet Emancipet is the leading non‑profit veterinary care provider in the United States, on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years we’ve built a national network of low‑cost veterinary clinics that deliver high‑quality, compassionate care in underserved communities. Our clinics transform community attitudes toward animal health by ensuring everyone can afford care for their pets.
We are dedicated to building and supporting a diverse workforce. Emancipet applies a social‑justice lens to every system, policy, and program, creating equitable access, opportunities, engagement, and inclusivity for all people, especially those from historically marginalized groups.
Finance & Administration Department The department contains three teams – Finance & Accounting, Research, Data, & Analytics (RDA), and Information Technology (IT). We focus on Quality Medicine, Transformative Service, and Financial Sustainability, providing data‑driven insights, financial stewardship, and technology infrastructure to advance our mission.
Position Overview – Accounting Associate As a member of the Finance & Accounting team, the Accounting Associate manages the inflow of clinic revenue and donor contributions, administers internal payment plans, reconciles daily deposits, and ensures all financial records are precise and compliant. This role requires bilingual communication, precision, and a passion for reducing financial barriers to veterinary care.
Responsibilities Payment Plan Relations (20%)
Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries.
Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues.
Send timely payment reminders to ensure payment plans remain in good standing.
Program Cash & Donation Reconciliation (65%)
Process new payment plan enrollments, amendments, and plan closures with high attention to detail.
Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly.
Reconcile cash, check, and currency deposits with high accuracy.
Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols.
Collaborate with the Development team to ensure donations are properly tracked in the CRM and used as the donor intended.
Coordinate with branch leadership to resolve cash handling variances.
Ensure all transactions are supported by documentation to meet tax and audit compliance standards.
Compliance Support & Process Integrity (10%)
Maintain strict confidentiality regarding sensitive client information and organizational financial records.
Process and digitize incoming mail, routing documents to appropriate departments to ensure timely action and accurate record‑keeping.
Support the month‑end close process by ensuring all cash reconciliations are completed on schedule.
Prepare documentation and support internal and external audits, tax return preparation, and compliance requests.
Identify opportunities to streamline cash handling and revenue reporting.
Other Duties (5%) As assigned, you may take on additional tasks and projects that support the Finance & Accounting team.
Qualifications
A passion for Emancipet’s mission and values: compassionate service, excellence, teaching & learning, and optimism.
2+ years of experience in accounting, bookkeeping, or accounts receivable.
Professional proficiency in Spanish and English; ability to navigate complex financial and customer‑service conversations in both languages.
Experience managing the daily inflow of transactions across multiple platforms.
Comfort working with payment processing platforms; experience with Square or Stripe is a plus.
Experience using accounting software or ERP systems; Sage Intacct experience is a plus.
Strong Excel skills, including formulas, pivot tables, and reconciliation of financial data.
Clear and thoughtful communicator who can collaborate across departments to resolve payment issues and explain financial processes.
A continuous improvement mindset, with the ability to navigate evolving systems and identify opportunities to make processes more efficient and effective.
We recognize that candidates bring diverse skills and experiences. If you’re passionate about our mission and confident in your ability to succeed, we encourage you to apply.
Compensation & Benefits The Accounting Associate is a full‑time position with a salary range of $50,000–$55,000, depending on experience and qualifications.
Benefits
Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year.
401(k) Plan – Emancipet matches 50% of your contribution up to 5% of your annual pay.
Health Insurance – 100% Emancipet‑paid coverage for employees and children, zero co‑pays and zero out‑of‑pocket expenses; most common prescriptions at $0.
Dental & Vision Insurance – 100% Emancipet‑paid coverage for employees and children.
Telehealth – 100% Emancipet‑paid service for the entire household (partner/spouse and all children under 26), including urgent care, mental & behavioral health, pharmacy, and health advocacy.
Life AD&D Insurance – 100% Emancipet‑paid coverage, including estate planning, travel assistance, and identity theft protection.
Voluntary Benefits – Additional coverage options such as accident, cancer, supplemental life, short‑ and long‑term disability.
Support for Your Pets – $324 per year in free services or products through Emancipet.
Location This is a hybrid position based in Austin, TX, requiring at least one day per week at our central office. The role may require up to 10% travel to Texas clinics; no overnight stays are required.
Application Timeline The position will remain open until filled. Interviews will be conducted on a rolling basis starting January 22, 2025. To apply, submit your resume and a cover letter via our careers website:
https://emancipet.org/careers/ . For more information, view our short documentary at
https://www.emancipet.org/documentary .
Equal Opportunity Employer Emancipet is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
We are committed to building a diverse and inclusive workplace where everyone belongs. All candidates eligible to work in the United States may apply. Emancipet is currently unable to sponsor work visas.
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About Emancipet Emancipet is the leading non‑profit veterinary care provider in the United States, on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years we’ve built a national network of low‑cost veterinary clinics that deliver high‑quality, compassionate care in underserved communities. Our clinics transform community attitudes toward animal health by ensuring everyone can afford care for their pets.
We are dedicated to building and supporting a diverse workforce. Emancipet applies a social‑justice lens to every system, policy, and program, creating equitable access, opportunities, engagement, and inclusivity for all people, especially those from historically marginalized groups.
Finance & Administration Department The department contains three teams – Finance & Accounting, Research, Data, & Analytics (RDA), and Information Technology (IT). We focus on Quality Medicine, Transformative Service, and Financial Sustainability, providing data‑driven insights, financial stewardship, and technology infrastructure to advance our mission.
Position Overview – Accounting Associate As a member of the Finance & Accounting team, the Accounting Associate manages the inflow of clinic revenue and donor contributions, administers internal payment plans, reconciles daily deposits, and ensures all financial records are precise and compliant. This role requires bilingual communication, precision, and a passion for reducing financial barriers to veterinary care.
Responsibilities Payment Plan Relations (20%)
Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries.
Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues.
Send timely payment reminders to ensure payment plans remain in good standing.
Program Cash & Donation Reconciliation (65%)
Process new payment plan enrollments, amendments, and plan closures with high attention to detail.
Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly.
Reconcile cash, check, and currency deposits with high accuracy.
Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols.
Collaborate with the Development team to ensure donations are properly tracked in the CRM and used as the donor intended.
Coordinate with branch leadership to resolve cash handling variances.
Ensure all transactions are supported by documentation to meet tax and audit compliance standards.
Compliance Support & Process Integrity (10%)
Maintain strict confidentiality regarding sensitive client information and organizational financial records.
Process and digitize incoming mail, routing documents to appropriate departments to ensure timely action and accurate record‑keeping.
Support the month‑end close process by ensuring all cash reconciliations are completed on schedule.
Prepare documentation and support internal and external audits, tax return preparation, and compliance requests.
Identify opportunities to streamline cash handling and revenue reporting.
Other Duties (5%) As assigned, you may take on additional tasks and projects that support the Finance & Accounting team.
Qualifications
A passion for Emancipet’s mission and values: compassionate service, excellence, teaching & learning, and optimism.
2+ years of experience in accounting, bookkeeping, or accounts receivable.
Professional proficiency in Spanish and English; ability to navigate complex financial and customer‑service conversations in both languages.
Experience managing the daily inflow of transactions across multiple platforms.
Comfort working with payment processing platforms; experience with Square or Stripe is a plus.
Experience using accounting software or ERP systems; Sage Intacct experience is a plus.
Strong Excel skills, including formulas, pivot tables, and reconciliation of financial data.
Clear and thoughtful communicator who can collaborate across departments to resolve payment issues and explain financial processes.
A continuous improvement mindset, with the ability to navigate evolving systems and identify opportunities to make processes more efficient and effective.
We recognize that candidates bring diverse skills and experiences. If you’re passionate about our mission and confident in your ability to succeed, we encourage you to apply.
Compensation & Benefits The Accounting Associate is a full‑time position with a salary range of $50,000–$55,000, depending on experience and qualifications.
Benefits
Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year.
401(k) Plan – Emancipet matches 50% of your contribution up to 5% of your annual pay.
Health Insurance – 100% Emancipet‑paid coverage for employees and children, zero co‑pays and zero out‑of‑pocket expenses; most common prescriptions at $0.
Dental & Vision Insurance – 100% Emancipet‑paid coverage for employees and children.
Telehealth – 100% Emancipet‑paid service for the entire household (partner/spouse and all children under 26), including urgent care, mental & behavioral health, pharmacy, and health advocacy.
Life AD&D Insurance – 100% Emancipet‑paid coverage, including estate planning, travel assistance, and identity theft protection.
Voluntary Benefits – Additional coverage options such as accident, cancer, supplemental life, short‑ and long‑term disability.
Support for Your Pets – $324 per year in free services or products through Emancipet.
Location This is a hybrid position based in Austin, TX, requiring at least one day per week at our central office. The role may require up to 10% travel to Texas clinics; no overnight stays are required.
Application Timeline The position will remain open until filled. Interviews will be conducted on a rolling basis starting January 22, 2025. To apply, submit your resume and a cover letter via our careers website:
https://emancipet.org/careers/ . For more information, view our short documentary at
https://www.emancipet.org/documentary .
Equal Opportunity Employer Emancipet is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
We are committed to building a diverse and inclusive workplace where everyone belongs. All candidates eligible to work in the United States may apply. Emancipet is currently unable to sponsor work visas.
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