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Independent Living Solutions Ltd.

Female Support Worker

Independent Living Solutions Ltd., Norfolk, Virginia, United States, 23500

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About The Role Join My Team! – Support Worker Needed in Attleborough, Norfolk

Current vacancy

We are looking for a part-time support worker to join our team working with our client in her home, in Attleborough, Norfolk. The role is for 13 hours per week with flexibility to also cover overnight and staff annual leave. Shifts and availability will be discussed at interview. Typical shifts are 8am-9pm, 8am-4.30 pm and 4.30pm-9pm and overnights are 9pm-8am.

About our client

She is a 30-year-old lady who is happy, sociable with a great sense of humour. She enjoys basketball and football in the garden, puzzles, games, preparing her meals, dancing to music, swimming, and going on adventures in the community or on holiday. She also loves spending time with her family and friends. She lives at home in an annexe attached to the main house with her parents and two small dogs.

She has an acquired brain injury and is a wheelchair user and also uses a walking frame to get around and has a therapeutic support plan in place. She requires a rest in the afternoon to recharge. We are looking for a confident, compassionate, caring, and positive person with good communication skills and able to make decisions and use your initiative as you will be working on your own.

Role and Responsibilities of the job

Supporting the development of independence with all activities

Daily exercises to support her activity programme including rehabilitation and hydrotherapy

Deliver personal care tailored to her individual needs

Assisting with her mobility, using moving and handling techniques and equipment safely (e.g., wheelchair, standing frame, bike etc)

Transporting our client in her own adapted Motability vehicle

Promoting purposeful, structured time both at home and out in the community

Assisting/supporting with medication administration

You’ll be working as part of a small friendly team guided by Team Leader, and parents daily and supported by a Case Manager.

Location: Attleborough, Norfolk

Hours: 13 hours per week (rota-based, flexible)

Interviews: As applications come in

Pay and other benefits :

Weekdays: £14.31 per hour

Sleeping Nights: National Living Wage currently £12.21 per hour

5.6 weeks annual leave per annum (pro-rata)

2 weeks employer’s sick pay after probation

Ongoing training and support (including the Care Certificate)

Free DBS Check

Full induction

Regular supervision and support from Team Leader, Parents, Case Manager & HR team

Genuine compassion, patience and respect for choice and dignity

Experience supporting adults with complex emotional, behavioural, and attachment needs

Reliability, punctuality and strong professional boundaries

Confident in behaviour management and de‑escalation techniques

Teamwork and lone‑working confidence; follows instructions, and uses initiative

Confident in water

Full UK driving licence

Experience of working with adults with special needs

Experience of carrying out therapy programmes

Ability to work additional hours, sometimes at short notice

Our Values

At the heart of everything we do are our company values:

We are Supportive

– It matters to us that our clients and staff know that we care. You’ll be part of a team that truly supports one another and puts people first.

We have Integrity

– We work in a professional, honest, and transparent way. You’ll be trusted to do the right thing, always.

We are Client Centred

– My goals and aspirations are at the centre of your support. You’ll help me live life to the fullest, in the way that’s right for me.

We are Quality Focussed

– We set high standards and aim to exceed them. You’ll be part of a team that takes pride in doing things well.

We are Positive

– We find solutions and empower others. You’ll bring energy, encouragement, and a can‑do attitude to every day.

Safeguarding

We’re committed to keeping everyone safe. You’ll need:

Proof of your right to work in the UK

An enhanced DBS check (a conviction won’t necessarily stop you from working with me)

If you’re someone who’s patient, warm, and enthusiastic – and you’d like to help me live my best life – I’d really like to receive your application.

About You It would be great to receive your application if you have the following skills/behaviours:

Female due to providing personal care

Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

Experience with working with Acquired Brain Injury

Confident and comfortable working in Jane’s own home and sensitive to the needs and wishes of her and her family

Can demonstrate commitment and passion for meeting Jane's needs

Can demonstrate empathy and understanding in an appropriate and professional manner

A team player who understands the importance of feedback to qualified members of the team

Can develop productive and professional relationships with others

Actively creates an inclusive environment respecting diversity

Good organisational skills who can adhere to standards and quality requirements

Friendly, approachable with a proactive and encouraging approach

Water confident to assist with hydrotherapy

Punctual, patient, reliable and trustworthy

Can maintain an excellent level of confidentiality

Good verbal & written communication skills and IT literate

Able to think creatively and to use initiative

Willingness to work flexibly and cover shifts, sometimes at short notice

A full driving licence (endorsements to be disclosed)

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

About Us ILS CaseManagement is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.

We are Client Centred. We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive. We find solutions and empower others.

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