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Borland Groover

Security Guard

Borland Groover, Jacksonville, Florida, United States, 32290

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Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!

POSITION SUMMARY The Unarmed Security is responsible for maintaining a safe and secure environment for patients, employees, visitors, and property. This role involves monitoring the premises, enforcing rules and regulations. reporting suspicious activity and responding to incidents in a calm professional manner.

ESSENTIAL JOB FUNCTIONS The following description of the job responsibilities and performance expectations are intended to reflect the major responsibilities of the job, but is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

Surveillance and Patrolling: Upon arrival walk entire property any report and safety concerns or evidence of campers on property the night before. Hourly foot patrols around entire property to identify safety hazards, signs of intrusion , or unauthorized activity.

Access Control: Monitor building entrances to prevent unauthorized access.

Report security breaches or unsafe conditions to Nurse Manager on site

Checks in with Lead MOS and Nurse Manager daily

Respond to incidents such as disturbances or safety hazards. If unable to de-escalate the situation immediately call 911

Provide customer service and assistance to patients, employees, and visitors

Communicate effectively with supervisors, law enforcement, or emergency personnel when needed

Acts in accordance with the vision, mission, and goals of the Center

Assists with other responsibilities of the Center as deemed necessary

Should not be sitting in car, on cell phone or wearing air pods unless on scheduled break

COMPETENCIES

Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.

Customer Service Oriented - Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.

Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.

Collaboration- Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization’s shared objectives.

EDUCATION AND EXPERIENCE

High school diploma or GED

Security Guard experience minimum 2 years

Professional Security Officer Program (PSOP) preferred

PHYSICAL REQUIREMENTS Physical Demands

Ability to stand, walk or patrol for long periods

Heavy lifting: marginal (Moderate lifting (15-20 lbs.): essential

Walking: Must be able to access and navigate each department at the organization's facilities: essential

Pushing/Pulling: marginal

Repetitive motion: marginal

Reaching: marginal

Emotional Demands

Intense customer interaction: essential

Mental/Sensory Demands

Ability to remain alert and professional for extended periods

Ability to handle stressful situations calmly and responsibly

Health Insurance

Vision Insurance

401K Retirement Plan

Life Insurance

Short- and Long-term disability

Profit Sharing

Supplemental Insurance

Education and Tuition Reimbursement funding

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Holidays

IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

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