TEKsystems
Telecom Installation Trainer (Travelling Role)
TEKsystems, Denver, Colorado, United States, 80285
Telecom Install Trainer/Instructor
Immediate need for a Telecom Install Trainer/Instructor to support our customers nationwide. Training for all trainers will be provided on customer services but a telecom training services experience would be preferred. All traveling expenses will be covered. Trainers ideally sit west of the US. Responsibilities
Position is responsible for interacting with customers professionally and courteously, remotely or in person, to review and discuss service order requirements. Evaluate customers’ service needs and recommend additional or alternative services. Train technicians for enabling wireless/wired networks, installing, repairing, and testing residential and small‑business telecommunication services and broadband products and services. Carry out tasks such as connecting wires and cables to terminals, attaching/detaching hardware to wires, cables, buildings, poles, and inside facilities from the cross‑connect or serving terminal up to and inside the customer’s home. Required Qualifications
Background in facilitating technical information and conducting training/instruction on telecom installation services. Training Topics
Ladder climbing/placement on pole and strand, carrying ladder, and inspecting ladder. Strong emphasis on safety, PPE, and customer service. Fiber splicing. Copper splicing. Fault locating. Power training. Knowledge of GPON communications path. Strong emphasis on scoping and cleaning process. Understanding of reading light levels on fiber optic networks. Ability to understand and explain work order and facilities information. Identify common installation methods; correct students during hands‑on training. Cross‑box work. Terminal work. Aerial and buried drop routing. Premise attachments for both aerial and buried drop. Slack box and exterior ONT installation. Inside wiring and jacks (Cat5E). ONT installation. Gateway installation. Skills & Experience
Training experience – classroom or field with fiber optic, coaxial, cable, power, and instructional design. Excellent presentation and classroom management skills. Experience as a senior technician or lead trainer with install and repair experience in telecom customer environments. Job Type & Location
Contract position based out of Denver, CO. Pay Range
$30.00 – $39.00 per hour. Benefits
Medical, dental & vision. Critical illness, accident, and hospital. 401(k) retirement plan – pre‑tax and Roth contributions. Life insurance (voluntary life & AD&D). Short- and long‑term disability. Health spending account (HSA). Transportation benefits. Employee assistance program. Paid time off/leave (PTO, vacation or sick leave). Seniority Level
Mid‑Senior Level. Employment Type
Full‑time. Job Function
Information Technology. Industries
IT Services and IT Consulting. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Immediate need for a Telecom Install Trainer/Instructor to support our customers nationwide. Training for all trainers will be provided on customer services but a telecom training services experience would be preferred. All traveling expenses will be covered. Trainers ideally sit west of the US. Responsibilities
Position is responsible for interacting with customers professionally and courteously, remotely or in person, to review and discuss service order requirements. Evaluate customers’ service needs and recommend additional or alternative services. Train technicians for enabling wireless/wired networks, installing, repairing, and testing residential and small‑business telecommunication services and broadband products and services. Carry out tasks such as connecting wires and cables to terminals, attaching/detaching hardware to wires, cables, buildings, poles, and inside facilities from the cross‑connect or serving terminal up to and inside the customer’s home. Required Qualifications
Background in facilitating technical information and conducting training/instruction on telecom installation services. Training Topics
Ladder climbing/placement on pole and strand, carrying ladder, and inspecting ladder. Strong emphasis on safety, PPE, and customer service. Fiber splicing. Copper splicing. Fault locating. Power training. Knowledge of GPON communications path. Strong emphasis on scoping and cleaning process. Understanding of reading light levels on fiber optic networks. Ability to understand and explain work order and facilities information. Identify common installation methods; correct students during hands‑on training. Cross‑box work. Terminal work. Aerial and buried drop routing. Premise attachments for both aerial and buried drop. Slack box and exterior ONT installation. Inside wiring and jacks (Cat5E). ONT installation. Gateway installation. Skills & Experience
Training experience – classroom or field with fiber optic, coaxial, cable, power, and instructional design. Excellent presentation and classroom management skills. Experience as a senior technician or lead trainer with install and repair experience in telecom customer environments. Job Type & Location
Contract position based out of Denver, CO. Pay Range
$30.00 – $39.00 per hour. Benefits
Medical, dental & vision. Critical illness, accident, and hospital. 401(k) retirement plan – pre‑tax and Roth contributions. Life insurance (voluntary life & AD&D). Short- and long‑term disability. Health spending account (HSA). Transportation benefits. Employee assistance program. Paid time off/leave (PTO, vacation or sick leave). Seniority Level
Mid‑Senior Level. Employment Type
Full‑time. Job Function
Information Technology. Industries
IT Services and IT Consulting. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr