Florida Orthopaedic Institute
Patient Access Rep I - Scheduling - REMOTE | Bilingual (English/Spanish) | (Must
Florida Orthopaedic Institute, Florida, New York, United States
Patient Access Representative I - Scheduling (Bilingual: English/Spanish) (Must reside in Florida)
Position Summary:
The Patient Access Representative I - Scheduling must obtain all appointment-related information including patient demographics, benefit information, and referral method in a call center environment. They must schedule patients based on need and physician protocol. Bilingual English/Spanish communication is strongly preferred to effectively support our patient community.
Qualifications
High school graduate.
1+ years of experience in a healthcare environment.
Experience in registration, scheduling, or healthcare benefits helpful.
Excellent customer service and communication skills.
Detail oriented.
Ability to multitask and handle high call volumes.
Working knowledge of Windows-based computer environment and typing skills.
Key Responsibilities
Register all new patients in the computer system by obtaining patient demographics, insurance information, and source of referral. Confirm and update all information from prior visits if needed.
Handle all scheduling requests according to physician and authorization protocols.
Ensure compliance with all company plans, policies, and procedures set forth by the Florida Orthopaedic Institute.
Perform other duties as assigned.
Our Mission:
At FOI we provide world‑class orthopedic care. We support patients through all medical and administrative aspects. We are proud recipients of the Patriot Award and are committed to inclusion and equal opportunity. Florida Orthopaedic Institute complies with all applicable laws and regulations.
What We Offer
Full‑time opportunities with room for career growth and advancement. Excellent job security and stability to promote an optimal work‑life balance. Join our dynamic, high‑level Patient Access team.
Drug-Free Workplace:
We maintain a safe, healthy, and productive work environment. All candidates will undergo pre‑employment drug screening and/or be subject to random drug testing as required by applicable laws and company policy.
#J-18808-Ljbffr
The Patient Access Representative I - Scheduling must obtain all appointment-related information including patient demographics, benefit information, and referral method in a call center environment. They must schedule patients based on need and physician protocol. Bilingual English/Spanish communication is strongly preferred to effectively support our patient community.
Qualifications
High school graduate.
1+ years of experience in a healthcare environment.
Experience in registration, scheduling, or healthcare benefits helpful.
Excellent customer service and communication skills.
Detail oriented.
Ability to multitask and handle high call volumes.
Working knowledge of Windows-based computer environment and typing skills.
Key Responsibilities
Register all new patients in the computer system by obtaining patient demographics, insurance information, and source of referral. Confirm and update all information from prior visits if needed.
Handle all scheduling requests according to physician and authorization protocols.
Ensure compliance with all company plans, policies, and procedures set forth by the Florida Orthopaedic Institute.
Perform other duties as assigned.
Our Mission:
At FOI we provide world‑class orthopedic care. We support patients through all medical and administrative aspects. We are proud recipients of the Patriot Award and are committed to inclusion and equal opportunity. Florida Orthopaedic Institute complies with all applicable laws and regulations.
What We Offer
Full‑time opportunities with room for career growth and advancement. Excellent job security and stability to promote an optimal work‑life balance. Join our dynamic, high‑level Patient Access team.
Drug-Free Workplace:
We maintain a safe, healthy, and productive work environment. All candidates will undergo pre‑employment drug screening and/or be subject to random drug testing as required by applicable laws and company policy.
#J-18808-Ljbffr