Bank of America
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
Inclusive Workplace Commitment We are committed to an in‑office culture with specific requirements for office‑based attendance, while providing appropriate flexibility based on role‑specific considerations.
Career Opportunity This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center and may move to another location within a reasonable commuting distance of your home.
Job Description Managing a financial center and its employees on a day‑to‑day basis. Key responsibilities include operating as a business owner, fostering a team environment, instilling an effective client‑centric risk culture, and helping clients achieve their financial goals. Expectations include ensuring operational excellence and cohesive effectiveness.
Responsibilities
Develop talent, including proactive sourcing of candidates
Manage client traffic, engage and appropriately route clients, and foster client retention
Manage business results through formalized management routines and coaching
Create a world‑class client experience environment
Manage market‑level initiatives prescribed by market leaders
Drive operational excellence by engaging employees on business strategy
Manage organizational priorities and effective execution
Managerial Responsibilities
Opportunity & Inclusion Champion: Create an inclusive team where members are treated fairly and respectfully.
Manager of Process & Data: Demonstrate and expect process knowledge, data‑driven decisions, simplicity and continuous improvement.
Enterprise Advocate & Communicator: Deliver clear and concise messages that motivate, convey the “why” and connect contributions to business results.
Risk Manager: Lead and encourage the identification, escalation and resolution of potential risks.
People Manager & Coach: Know and develop team members through coaching and feedback.
Financial Steward: Manage expenses and demonstrate an owner’s mindset.
Enterprise Talent Leader: Recruit, onboard and develop talent, and support talent mobility for career growth.
Driver of Business Outcomes: Deliver results through effective team management, structure, and routines.
Required Qualifications
1+ years of leadership experience demonstrated through coaching, training and/or motivating a work team
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborate effectively to get things done, building and nurturing strong relationships
Display passion, commitment and drive to deliver an experience that improves our clients’ financial lives
Identify solutions for clients based on their needs and resolve problems independently or bring in others as needed
Communicate effectively and confidently and be comfortable engaging all clients
Learn and adapt to new information and technology platforms
Apply strong critical thinking and problem‑solving skills to meet clients’ needs
Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manage time and capacity
Manage complexity, prioritize tasks, delegate and execute in a fast‑paced environment
Interpret performance results, find opportunities to drive success and hold others accountable to results
Work weekends and/or extended hours
Desired Qualifications
1+ years of management experience including hiring, coaching and developing direct reports
Experience in financial services and knowledge of financial services industry, products and solutions
Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Bilingual skills
Skills
Coaching
Customer Service Management
Customer and Client Focus
Performance Management
Talent Development
Business Operations Management
Recruiting
Result Orientation
Risk Management
Sales Performance Management
Inclusive Leadership
Leadership Development
Prioritization
Problem Solving
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift (United States of America)
Hours Per Week 40
EEO Statement Bank of America is an Equal Opportunity Employer. We celebrate differences and encourage an inclusive, welcoming environment. Qualifications will determine eligibility for employment and in cases where laws prohibit or require, the employer may be required to provide a qualified, acceptable alternative to reasonable or allowable accommodate without discrimination. All applicants are encouraged to submit a resignation letter before conducting final interview or acceptance of any employment offer. This application was submitted on 2026-01-12.
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Inclusive Workplace Commitment We are committed to an in‑office culture with specific requirements for office‑based attendance, while providing appropriate flexibility based on role‑specific considerations.
Career Opportunity This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center and may move to another location within a reasonable commuting distance of your home.
Job Description Managing a financial center and its employees on a day‑to‑day basis. Key responsibilities include operating as a business owner, fostering a team environment, instilling an effective client‑centric risk culture, and helping clients achieve their financial goals. Expectations include ensuring operational excellence and cohesive effectiveness.
Responsibilities
Develop talent, including proactive sourcing of candidates
Manage client traffic, engage and appropriately route clients, and foster client retention
Manage business results through formalized management routines and coaching
Create a world‑class client experience environment
Manage market‑level initiatives prescribed by market leaders
Drive operational excellence by engaging employees on business strategy
Manage organizational priorities and effective execution
Managerial Responsibilities
Opportunity & Inclusion Champion: Create an inclusive team where members are treated fairly and respectfully.
Manager of Process & Data: Demonstrate and expect process knowledge, data‑driven decisions, simplicity and continuous improvement.
Enterprise Advocate & Communicator: Deliver clear and concise messages that motivate, convey the “why” and connect contributions to business results.
Risk Manager: Lead and encourage the identification, escalation and resolution of potential risks.
People Manager & Coach: Know and develop team members through coaching and feedback.
Financial Steward: Manage expenses and demonstrate an owner’s mindset.
Enterprise Talent Leader: Recruit, onboard and develop talent, and support talent mobility for career growth.
Driver of Business Outcomes: Deliver results through effective team management, structure, and routines.
Required Qualifications
1+ years of leadership experience demonstrated through coaching, training and/or motivating a work team
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborate effectively to get things done, building and nurturing strong relationships
Display passion, commitment and drive to deliver an experience that improves our clients’ financial lives
Identify solutions for clients based on their needs and resolve problems independently or bring in others as needed
Communicate effectively and confidently and be comfortable engaging all clients
Learn and adapt to new information and technology platforms
Apply strong critical thinking and problem‑solving skills to meet clients’ needs
Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manage time and capacity
Manage complexity, prioritize tasks, delegate and execute in a fast‑paced environment
Interpret performance results, find opportunities to drive success and hold others accountable to results
Work weekends and/or extended hours
Desired Qualifications
1+ years of management experience including hiring, coaching and developing direct reports
Experience in financial services and knowledge of financial services industry, products and solutions
Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Bilingual skills
Skills
Coaching
Customer Service Management
Customer and Client Focus
Performance Management
Talent Development
Business Operations Management
Recruiting
Result Orientation
Risk Management
Sales Performance Management
Inclusive Leadership
Leadership Development
Prioritization
Problem Solving
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift (United States of America)
Hours Per Week 40
EEO Statement Bank of America is an Equal Opportunity Employer. We celebrate differences and encourage an inclusive, welcoming environment. Qualifications will determine eligibility for employment and in cases where laws prohibit or require, the employer may be required to provide a qualified, acceptable alternative to reasonable or allowable accommodate without discrimination. All applicants are encouraged to submit a resignation letter before conducting final interview or acceptance of any employment offer. This application was submitted on 2026-01-12.
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