LAK MedSpa
Office Manager Luxury Medspa Wellness and Longevity
LAK MedSpa, Wayzata, Minnesota, United States, 55391
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Office Manager – Luxury MedSpa, Wellness & Longevity Company: LAK MedSpa (pronounced “LAKE”) Location: Wayzata, MN 55391 Job Type: Full-Time, On-Site Compensation: $75,000–$95,000 base salary + performance bonus
About LAK MedSpa LAK MedSpa is a physician-led MedSpa, Wellness & Longevity practice located in Wayzata, Minnesota — one of the Twin Cities’ most affluent communities.
We deliver an elevated, concierge-style client experience supported by strong systems, disciplined operations, and high professional standards. Our patients expect excellence — and so do we.
Position Summary The Office Manager is responsible for overseeing daily operations, leading the team, managing performance metrics, and partnering with ownership to drive operational and financial success.
This role requires strong leadership skills, operational discipline, comfort with technology, and the ability to deliver a refined client experience in a luxury medical environment.
Key Responsibilities
Manage daily office operations and workflows
Lead, train, and hold accountable front desk and support staff
Establish and track KPIs, production goals, and performance metrics
Design, implement, and optimize a membership program
Implement and manage CRM, scheduling, and reporting systems
Support marketing initiatives including email, social media, website updates, and AI-enabled tools
Ensure a consistent, high-touch luxury client experience
Maintain compliance with policies, procedures, and service standards
Collaborate with ownership on operational planning and execution
Qualifications
3–5+ years of management experience in MedSpa, medical, wellness, or luxury service environments
Proven people management and leadership skills
Experience tracking KPIs and performance metricsStrong organizational and problem-solving abilities
Comfortable with technology, CRMs, and reporting tools
Professional demeanor appropriate for an affluent clientele
Ability to work on-site in Wayzata, MN
Compensation & Benefits
Competitive base salary ($75,000–$95,000, depending on experience)
Performance-based bonus tied to controllable KPIs
Paid time off and holidays
Employee wellness and aesthetic benefits
Growth opportunity in a physician-led practice
Work Environment
High-touch, client-focused luxury setting
Collaborative, professional team culture
Clear expectations and accountability
Equal Opportunity Statement LAK MedSpa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Office Manager – Luxury MedSpa, Wellness & Longevity Company: LAK MedSpa (pronounced “LAKE”) Location: Wayzata, MN 55391 Job Type: Full-Time, On-Site Compensation: $75,000–$95,000 base salary + performance bonus
About LAK MedSpa LAK MedSpa is a physician-led MedSpa, Wellness & Longevity practice located in Wayzata, Minnesota — one of the Twin Cities’ most affluent communities.
We deliver an elevated, concierge-style client experience supported by strong systems, disciplined operations, and high professional standards. Our patients expect excellence — and so do we.
Position Summary The Office Manager is responsible for overseeing daily operations, leading the team, managing performance metrics, and partnering with ownership to drive operational and financial success.
This role requires strong leadership skills, operational discipline, comfort with technology, and the ability to deliver a refined client experience in a luxury medical environment.
Key Responsibilities
Manage daily office operations and workflows
Lead, train, and hold accountable front desk and support staff
Establish and track KPIs, production goals, and performance metrics
Design, implement, and optimize a membership program
Implement and manage CRM, scheduling, and reporting systems
Support marketing initiatives including email, social media, website updates, and AI-enabled tools
Ensure a consistent, high-touch luxury client experience
Maintain compliance with policies, procedures, and service standards
Collaborate with ownership on operational planning and execution
Qualifications
3–5+ years of management experience in MedSpa, medical, wellness, or luxury service environments
Proven people management and leadership skills
Experience tracking KPIs and performance metricsStrong organizational and problem-solving abilities
Comfortable with technology, CRMs, and reporting tools
Professional demeanor appropriate for an affluent clientele
Ability to work on-site in Wayzata, MN
Compensation & Benefits
Competitive base salary ($75,000–$95,000, depending on experience)
Performance-based bonus tied to controllable KPIs
Paid time off and holidays
Employee wellness and aesthetic benefits
Growth opportunity in a physician-led practice
Work Environment
High-touch, client-focused luxury setting
Collaborative, professional team culture
Clear expectations and accountability
Equal Opportunity Statement LAK MedSpa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr