LanceSoft Inc
Office/Administration - Customer Service Support Lv1
LanceSoft Inc, Wayzata, Minnesota, United States, 55391
Job Title: Mail And Delivery Serv Rep
Location: Wayzata MN 55391
Duration: 4 Months 1/22/2026 to 5/23/2026
PLEASE REFER TO ATTACHED JOB DESCRIPTION
Position Purpose & Summary
Record & sort incoming US Government Client mail / inter‑office domestic & international mail by department mailstops & locations.
Process outbound US Government Client mail on Client postal equipment. Knowledge of specialty mail requirements.
Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled.
Collect outgoing mail. Operates Client mail inserting equipment to process daily invoices and on‑demand projects.
Assists with fulfillment projects as needed including manual assembly, labeling etc.
Look up recipient information on website for mail & packages that are insufficiently addressed.
Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
40% Mail Services: Sort, Look Up, deliver and post mail
40% Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
10% Operate Client mail inserting machine
5% Manage customer inquiries regarding mail and shipping services.
5% Any other duties as assigned
Required Qualifications
High school diploma or equivalent
1-2 years experience in mail & delivery services
Basic PC knowledge…Microsoft Outlook, Word & Excel
Ability to lift up to 35 lbs.
Effective verbal and written communication skills
Preferred Qualifications
1-2 years of dock experience.
Electric Hand Jack / Forklift experience
Other Relevant Information to the Position
This position will provide training & in-depth knowledge of inbound tracking system, mail equipment operation, and US Government Client specialty mail and mail piece quality requirements.
Hazardous materials transportation compliance knowledge is also acquired in this role. Opportunity to advance to a shipping specialist position.
Internal / External Contacts
Delivery Services and Mail Services staff
US Government Client Representatives
Department Admins
Excelsior Crossings Service Center
Complexities
Working in a fast‑paced environment
Meeting daily deadlines to deliver inbound freight and mail.
Must work effectively in a team‑oriented environment
Physically demanding work
Ability to manage time
Self motivated
Organized
Impact Area
Responsible for providing timely delivery and tracking of mail and inbound packages for employees at Office Center, Excelsior Crossings and MRDC campuses in Minneapolis metro area.
Annual Amount
Directly providing service for approximately 4,500 employees in Minneapolis metro area.
#J-18808-Ljbffr
Position Purpose & Summary
Record & sort incoming US Government Client mail / inter‑office domestic & international mail by department mailstops & locations.
Process outbound US Government Client mail on Client postal equipment. Knowledge of specialty mail requirements.
Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled.
Collect outgoing mail. Operates Client mail inserting equipment to process daily invoices and on‑demand projects.
Assists with fulfillment projects as needed including manual assembly, labeling etc.
Look up recipient information on website for mail & packages that are insufficiently addressed.
Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
40% Mail Services: Sort, Look Up, deliver and post mail
40% Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
10% Operate Client mail inserting machine
5% Manage customer inquiries regarding mail and shipping services.
5% Any other duties as assigned
Required Qualifications
High school diploma or equivalent
1-2 years experience in mail & delivery services
Basic PC knowledge…Microsoft Outlook, Word & Excel
Ability to lift up to 35 lbs.
Effective verbal and written communication skills
Preferred Qualifications
1-2 years of dock experience.
Electric Hand Jack / Forklift experience
Other Relevant Information to the Position
This position will provide training & in-depth knowledge of inbound tracking system, mail equipment operation, and US Government Client specialty mail and mail piece quality requirements.
Hazardous materials transportation compliance knowledge is also acquired in this role. Opportunity to advance to a shipping specialist position.
Internal / External Contacts
Delivery Services and Mail Services staff
US Government Client Representatives
Department Admins
Excelsior Crossings Service Center
Complexities
Working in a fast‑paced environment
Meeting daily deadlines to deliver inbound freight and mail.
Must work effectively in a team‑oriented environment
Physically demanding work
Ability to manage time
Self motivated
Organized
Impact Area
Responsible for providing timely delivery and tracking of mail and inbound packages for employees at Office Center, Excelsior Crossings and MRDC campuses in Minneapolis metro area.
Annual Amount
Directly providing service for approximately 4,500 employees in Minneapolis metro area.
#J-18808-Ljbffr