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iShare Inc

Engagement Lead Data Analytics

iShare Inc, New York, New York, us, 10261

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Onshore Engagement Lead Salary: USD 140K–145K

Location: NYC (frequent client-site travel)

Role Overview Analytics & Insights Lead with a strong consultative mindset and prior experience in the QSR/restaurant domain. This is a highly client-facing role requiring enterprise performance assessment, insight generation, and close partnership with executive and functional leaders to drive data-informed decisions.

Location: New York City, NY

Experience: 7+ years

Domain Preference: QSR / Restaurant / Food Services / Travel & Leisure / Hospitality

Role Overview We are seeking a seasoned Analytics & Insights Lead with a strong consultative mindset and experience in the QSR/restaurant domain. This role is highly client-facing and requires the ability to assess enterprise performance frameworks, generate actionable insights, and partner with executive and functional leaders to drive data-informed decision-making.

Key Responsibilities

Lead end-to-end analytics and insights engagements for QSR/restaurant clients, with a focus on enterprise performance management and decision support

Conduct comprehensive as-is assessments of existing enterprise KPIs to evaluate relevance, effectiveness, and gaps

Partner with executive leadership to define critical metrics for enterprise-level oversight and collaborate with functional leaders to cascade and operationalize KPIs across the organization

Benchmark KPIs against QSR/restaurant industry best practices and peer organizations to identify improvement opportunities

Define and implement a standardized KPI hierarchy spanning enterprise (executive) and functional domains such as Supply Chain, Finance, and Operations

Collaborate with client teams to identify required data elements, assess data availability and quality, and ensure KPI feasibility

Translate analytical findings into clear, actionable insights and strategic recommendations

Own client communication, including executive readouts, workshops, and ongoing stakeholder engagement

Develop and deliver crisp, impactful presentations for senior audiences

Collaborate with internal data engineering, BI, and data science teams to ensure high-quality delivery

Support pre-sales activities, including client interviews, solution shaping, and proposal development

Define, own, and drive the analytics roadmap, aligning data initiatives with business priorities and ensuring a clear path from data to measurable business impact

Establish standard data analytics practices, including governance, reporting standards, and insight generation frameworks, to ensure consistency, scalability, and quality across analytics deliverables

Required Qualifications

7+ years of experience in analytics, insights, BI, or consulting roles

Strong exposure to the QSR/restaurant or food services domain (preferred)

Proven ability to define and operationalize KPI frameworks at an enterprise level

Excellent communication and storytelling skills; comfortable presenting to senior leadership

Strong consultative approach with the ability to influence and advise stakeholders

Client-ready presence with experience leading executive discussions and interviews

Experience with analytics and visualization tools (e.g., Tableau, Power BI, Looker)

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