Hybrid Resource Planner – Forecasting & Staffing

A healthcare organization based in Pennsylvania is seeking a Resource Planner to provide recommendations for efficient resource deployment. The role involves accurately forecasting call demand and managing resource requirements for over 1000 staff across multiple sites. The ideal candidate will be degree-educated, with experience in resource planning within a virtual contact center and proficiency in using workforce management systems. This position offers a competitive salary and a variety of benefits, including generous leave and pension options. #J-18808-Ljbffr