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Insight Global

Bilingual Customer Service Representative

Insight Global, Florida, New York, United States

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Base pay range $17.00/hr - $19.00/hr

Professional Recruiter at Insight Global Insight Global is seeking a Customer Service Representative to handle high volumes of inbound calls, follow call center scripts, and accurately document consumer interactions. The ideal candidate will have at least one year of customer service experience, strong data entry skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Manage large amounts of inbound calls efficiently and professionally

Follow call center scripts and procedures

Document and update consumer call records in our database

Provide outstanding service with a positive, adaptable attitude

Qualifications

1+ year of customer service experience

Fluent in Spanish and English

Excellent phone and verbal communication skills

Strong multitasking and organizational abilities

Seniority level Associate

Employment type Contract

Job function Customer Service

Industries Business Consulting and Services

Benefits

Medical insurance

Vision insurance

401(k)

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