Allied Universal
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Company Overview
Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Job Description
What to Expect As An Embedded Senior Service Technician
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head‑end video recording devices, wired and wireless systems, and intercom systems. Troubleshoot system installations to identify issues and apply the most effective and efficient resolution consistent with company installation standards. Apply all necessary documentation for tracking of service‑related issues. Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices. Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for use in low‑voltage applications. Establish and maintain effective working relationships with both internal and external customers. Provide phone and online remote diagnostic support. Drive to commercial client sites with a company‑issued vehicle to perform service. Perform other duties as assigned by leadership. Qualifications
High School Degree, Vocational School or equivalent required. 5+ years of field experience. Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI. Possession of state‑specific licensing (e.g., Class D or Alarm Installer) or ability to hold license once hired. Understanding of Windows operating systems and overall IT network topology. Highly proactive and skilled individual, maintaining performance consistent with Allied Universal Technology Services core values. Ability to meet deadlines and work in a fast‑based environment with minimum direction. Good communication skills for effective interaction with internal & external customers. Available for scheduled “on‑call” duties to respond to emergency service calls. Strong troubleshooting skills, mechanical and electronic aptitude. Capable of lifting up to 50lbs and working on ladder heights of up to 16’. Can work independently or as a member of a team. Good verbal and written communication skills. Benefits
Salary range: $30 - $47 hourly. Medical, dental, vision, retirement plan, basic life, AD&DD, and disability insurance. Eight paid holidays annually, five sick days, and four personal days. Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. Requisition ID: 2026-1507798
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Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Job Description
What to Expect As An Embedded Senior Service Technician
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head‑end video recording devices, wired and wireless systems, and intercom systems. Troubleshoot system installations to identify issues and apply the most effective and efficient resolution consistent with company installation standards. Apply all necessary documentation for tracking of service‑related issues. Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices. Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for use in low‑voltage applications. Establish and maintain effective working relationships with both internal and external customers. Provide phone and online remote diagnostic support. Drive to commercial client sites with a company‑issued vehicle to perform service. Perform other duties as assigned by leadership. Qualifications
High School Degree, Vocational School or equivalent required. 5+ years of field experience. Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI. Possession of state‑specific licensing (e.g., Class D or Alarm Installer) or ability to hold license once hired. Understanding of Windows operating systems and overall IT network topology. Highly proactive and skilled individual, maintaining performance consistent with Allied Universal Technology Services core values. Ability to meet deadlines and work in a fast‑based environment with minimum direction. Good communication skills for effective interaction with internal & external customers. Available for scheduled “on‑call” duties to respond to emergency service calls. Strong troubleshooting skills, mechanical and electronic aptitude. Capable of lifting up to 50lbs and working on ladder heights of up to 16’. Can work independently or as a member of a team. Good verbal and written communication skills. Benefits
Salary range: $30 - $47 hourly. Medical, dental, vision, retirement plan, basic life, AD&DD, and disability insurance. Eight paid holidays annually, five sick days, and four personal days. Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. Requisition ID: 2026-1507798
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