Comcast
Job Summary
$22.24
+ Hourly ( $14.55
base/hr +
$1330
per month targeted commission)
Company Overview Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across many locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.
Job Description What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment. We aim to connect our products and services to our customer’s everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent
2–5 years of related experience; consumer electronics or wireless retail sales experience preferred
Ability to work a full‑time, flexible schedule that includes evenings, weekends, holidays, and variable hours
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25‑pound boxes and stand and move about the store constantly
Perks and Benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401(k) savings plan – up to 6% dollar‑to‑dollar matching
Day‑One benefits
Expectations for All Employees
Understand our Operating Principles; use them as guidelines for work.
Own the customer experience – think and act in ways that put customers first and promote our products and services.
Be enthusiastic learners and advocates of our technology, products, and services.
Win as a team – collaborate and be open to new ideas.
Participate in the Net Promoter System to incorporate feedback.
Drive results and growth.
Support a culture of inclusion in work and leadership.
Act in the best interest of customers, stakeholders, and communities.
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not comprehensive and does not cover all duties, responsibilities, or qualifications.
Skills
Customer‑focused
Workplace organization
Persuasion
Teamwork
Technical knowledge
Self‑motivation
Resilience
Critical thinking and problem solving
Communication
Professional integrity
Compensation Base Pay:
$14.55
per hour Targeted Commission:
$1330
per month Total Target Compensation:
$22.24
per hour
Employment Details Seniority level: Associate Employment type: Full‑time
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
#J-18808-Ljbffr
+ Hourly ( $14.55
base/hr +
$1330
per month targeted commission)
Company Overview Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across many locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.
Job Description What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment. We aim to connect our products and services to our customer’s everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent
2–5 years of related experience; consumer electronics or wireless retail sales experience preferred
Ability to work a full‑time, flexible schedule that includes evenings, weekends, holidays, and variable hours
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25‑pound boxes and stand and move about the store constantly
Perks and Benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401(k) savings plan – up to 6% dollar‑to‑dollar matching
Day‑One benefits
Expectations for All Employees
Understand our Operating Principles; use them as guidelines for work.
Own the customer experience – think and act in ways that put customers first and promote our products and services.
Be enthusiastic learners and advocates of our technology, products, and services.
Win as a team – collaborate and be open to new ideas.
Participate in the Net Promoter System to incorporate feedback.
Drive results and growth.
Support a culture of inclusion in work and leadership.
Act in the best interest of customers, stakeholders, and communities.
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not comprehensive and does not cover all duties, responsibilities, or qualifications.
Skills
Customer‑focused
Workplace organization
Persuasion
Teamwork
Technical knowledge
Self‑motivation
Resilience
Critical thinking and problem solving
Communication
Professional integrity
Compensation Base Pay:
$14.55
per hour Targeted Commission:
$1330
per month Total Target Compensation:
$22.24
per hour
Employment Details Seniority level: Associate Employment type: Full‑time
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
#J-18808-Ljbffr