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The SWATCH Group

Customer Support Specialist

The SWATCH Group, Miami, Florida, us, 33222

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Job description

Swatch Group (U.S.) Inc. is looking for a self-motivated and energetic individual with a passion for providing excellent Customer Service and support to our various watch brands such as Omega, Tissot, Longines, and Hamilton. This is not your traditional high volume call center environment. This position varies and involves working with Clients, Sales Representatives, and End-consumers. Normal working hours will be from 9:00am – 6:00pm or 10:00am -7:00pm; Monday through Friday. Flexibility to work additional hours as needed during our high season is required. Are you a people person? Are you an excellent communicator with people from all walks of life? Are you exceptionally skilled at handling complaints and difficult situations? Than this job is for you. Must be extremely friendly and easy to talk to. Some experience working with the general public or call center environment. Must have a driving team ambition and be goal oriented.

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