Hispanic Alliance for Career Enhancement
Senior Analyst, Product Operations
Hispanic Alliance for Career Enhancement, Woonsocket, Rhode Island, us, 02895
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
Position Summary We have an exciting opportunity at CVS Health! If you are passionate about making a difference in the work you do and solving complex problems, while contributing to helping patients on their path to better health, consider growing your career as a Senior Analyst within the Pharmacy Growth and Omnichannel organization supporting the Pharmacy Health Services Product Operations Team.
The Product Operations Senior Analyst will be a key contributor to a high‑performing team focused on designing, developing, optimizing, and implementing operational strategies to achieve our mission of helping patients on their path to better health through improved outcomes.
Your role will be:
Ownership of key business operational processes for one or more patient messaging and engagement programs
Identifying, optimizing, and implementing business processes for innovative customer care messaging programs
Monitoring program performance, proactively detecting performance issues before they become problematic, and identifying corrective actions and performance improvement opportunities
Building collaborative relationships with internal business partners and external B2B clients
Contributing to quantitative and qualitative analyses
Essential responsibilities include:
Delivering successful operational results by meeting schedule and quality goals
Delivering quantitative and qualitative analyses that will yield critical answers to the questions that help increase program efficacy
Required Qualifications
2 or more years of business process operational experience for healthcare service programs that engage patients and drive positive healthcare outcomes
2 or more years of contributing to development of business processes across an enterprise organization
2 or more years of working in a matrix team organization with a positive team‑oriented mindset and a willingness to work on multiple workstreams
Expertise with MS Office Suite
Preferred Qualifications
Bachelor's degree in business management, Business Operations, Program Management, or similar
Experience in new product development and project management processes to bring new capabilities from definition through development, testing, and launch
Analytical experience, designing and executing complex analyses using Excel, SQL, and Tableau
Education Bachelor's degree or equivalent experience.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$46,988.00 - $112,200.00
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options,
a
401(k) plan (including matching company contributions),
and an
employee stock purchase plan.
No‑cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/23/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
Position Summary We have an exciting opportunity at CVS Health! If you are passionate about making a difference in the work you do and solving complex problems, while contributing to helping patients on their path to better health, consider growing your career as a Senior Analyst within the Pharmacy Growth and Omnichannel organization supporting the Pharmacy Health Services Product Operations Team.
The Product Operations Senior Analyst will be a key contributor to a high‑performing team focused on designing, developing, optimizing, and implementing operational strategies to achieve our mission of helping patients on their path to better health through improved outcomes.
Your role will be:
Ownership of key business operational processes for one or more patient messaging and engagement programs
Identifying, optimizing, and implementing business processes for innovative customer care messaging programs
Monitoring program performance, proactively detecting performance issues before they become problematic, and identifying corrective actions and performance improvement opportunities
Building collaborative relationships with internal business partners and external B2B clients
Contributing to quantitative and qualitative analyses
Essential responsibilities include:
Delivering successful operational results by meeting schedule and quality goals
Delivering quantitative and qualitative analyses that will yield critical answers to the questions that help increase program efficacy
Required Qualifications
2 or more years of business process operational experience for healthcare service programs that engage patients and drive positive healthcare outcomes
2 or more years of contributing to development of business processes across an enterprise organization
2 or more years of working in a matrix team organization with a positive team‑oriented mindset and a willingness to work on multiple workstreams
Expertise with MS Office Suite
Preferred Qualifications
Bachelor's degree in business management, Business Operations, Program Management, or similar
Experience in new product development and project management processes to bring new capabilities from definition through development, testing, and launch
Analytical experience, designing and executing complex analyses using Excel, SQL, and Tableau
Education Bachelor's degree or equivalent experience.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$46,988.00 - $112,200.00
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options,
a
401(k) plan (including matching company contributions),
and an
employee stock purchase plan.
No‑cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/23/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr