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Job Title: Customer Service Representative
Location:
Phoenix, AZ(On-site) Employment Type:
Full-Time Salary:
$20.00 - $25.00 hourly Company Introduction This organization is a leader in precision-engineered components and supply chain solutions for aerospace, defense, semiconductor, medical, and energy industries. With decades of technical expertise and a nationwide engineering and manufacturing network, it helps partners improve product reliability, reduce risk, and maintain the highest quality standards. Role Overview We are seeking a Customer Service Representative to support daily customer interactions and order processing in a fast-paced industrial/manufacturing environment. This role is fully onsite and plays a critical part in ensuring accurate order entry, timely follow-up, and excellent customer service. Core Responsibilities Answer inbound customer calls and emails in a professional and timely manner Enter customer orders accurately into internal systems Process and manage customer orders from start to completion Follow up with customers regarding order status, delivery timelines, and updates Coordinate with internal teams to resolve order issues or questions Maintain accurate customer and order records Provide consistent, high-quality customer support Required Background Prior experience in customer service, order processing, or administrative support Strong attention to detail and accuracy Comfortable handling phone-based customer interactions Basic computer skills and ability to learn internal systems Reliable, punctual, and able to work onsite during scheduled hours Experience in manufacturing, industrial supply, or distribution environments Familiarity with ERP or order entry systems Customer service experience supporting technical or product-based orders Competitive salary plus performance-based incentives Comprehensive medical, dental, and vision insurance options Company-paid life, AD&D, and long-term disability insurance 401(k) retirement plan with employer contributions Paid time off and company holidays starting upon hire Employee Assistance Program (EAP) Cell phone allowance or company-provided phone Career growth opportunities in a rapidly expanding company
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Phoenix, AZ(On-site) Employment Type:
Full-Time Salary:
$20.00 - $25.00 hourly Company Introduction This organization is a leader in precision-engineered components and supply chain solutions for aerospace, defense, semiconductor, medical, and energy industries. With decades of technical expertise and a nationwide engineering and manufacturing network, it helps partners improve product reliability, reduce risk, and maintain the highest quality standards. Role Overview We are seeking a Customer Service Representative to support daily customer interactions and order processing in a fast-paced industrial/manufacturing environment. This role is fully onsite and plays a critical part in ensuring accurate order entry, timely follow-up, and excellent customer service. Core Responsibilities Answer inbound customer calls and emails in a professional and timely manner Enter customer orders accurately into internal systems Process and manage customer orders from start to completion Follow up with customers regarding order status, delivery timelines, and updates Coordinate with internal teams to resolve order issues or questions Maintain accurate customer and order records Provide consistent, high-quality customer support Required Background Prior experience in customer service, order processing, or administrative support Strong attention to detail and accuracy Comfortable handling phone-based customer interactions Basic computer skills and ability to learn internal systems Reliable, punctual, and able to work onsite during scheduled hours Experience in manufacturing, industrial supply, or distribution environments Familiarity with ERP or order entry systems Customer service experience supporting technical or product-based orders Competitive salary plus performance-based incentives Comprehensive medical, dental, and vision insurance options Company-paid life, AD&D, and long-term disability insurance 401(k) retirement plan with employer contributions Paid time off and company holidays starting upon hire Employee Assistance Program (EAP) Cell phone allowance or company-provided phone Career growth opportunities in a rapidly expanding company
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