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The Hertrich Family of Automobile Dealerships

Body Shop Estimator / Adjuster - Bear Collision

The Hertrich Family of Automobile Dealerships, Los Angeles, California, United States

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Body Shop Estimator / Adjuster – Bear Collision Apply to join the

The Hertrich Family of Automobile Dealerships .

We see our customers after experiencing one of their worst days…

A CAR ACCIDENT ! Here at Hertrich Collision Centers we strive to make that terrible day turn into the best customer service experience they deserve. By paying attention to our customers' needs and wants while going beyond our desire to help.

Responsibilities

Greet all customers/vendors in a professional and courteous manner

Automotive Body Shop Estimators examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre‑loss condition

Prepare damage reports in an accurate and efficient manner

Compute the cost of replacement parts and labor to restore vehicle to condition specified by customer

Develop and maintain an excellent working relationship with insurance industry, fleets, manufacturers, their representatives and customers

Obtain signatures, process paperwork, and computer entries according to company standards

Keeps customer informed and updated on the status throughout repair

Dispatches and maintains an organized workload

Other duties as instructed by management

Qualifications

3+ years of prior automotive body shop estimating / collision center estimating / insurance adjusting experience

Effective communication and written skills to provide excellent customer service

Confidence in handling high volumes under pressure

Good understanding of vehicle repair and insurance process to effectively communicate with customer, insurer, and repair personnel

Knowledge and experience working with insurance companies (preferred)

Strong organizational and computer skills

High School diploma or equivalent required, continued field related education is preferred

Must have a valid driver's license with few to no points

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug‑free workplace. Hertrich is an equal‑opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Automotive

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