Specialty Dental Brands
Office Manager at Riverstone Orthodontics
Specialty Dental Brands, Coeur D Alene, Idaho, United States, 83814
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Office Manager Riverstone Orthodontics
role at
Specialty Dental Brands .
1 day ago. Be among the first 25 applicants.
About Riverstone Orthodontics At Riverstone Orthodontics, led by Dr. Chaffee and Dr. Glovsky, our team is passionate about creating beautiful, confident smiles in a warm, family‑friendly environment. With decades of experience serving the Coeur d’Alene and Spokane Valley communities, our team is known for professionalism, compassion, and commitment to exceptional orthodontic care.
Job Type Full‑time
Description We take pride in providing personalized treatment for every patient, whether through braces, clear aligners, or advanced orthodontic solutions. Our office culture is positive, team‑oriented, and focused on making every patient feel comfortable and cared for. If you’re looking to join a supportive, high‑energy orthodontic practice that values teamwork, growth, and making a real difference in patients’ lives, Riverstone Orthodontics is the perfect place for you!
What You’ll Do Team Leadership & Culture
Lead by example, fostering a supportive and upbeat team environment.
Coach, motivate, and develop team members to reach their full potential.
Support onboarding, training, and performance check‑ins.
Maintain open communication between the doctor, clinical, and front office teams.
Promote a positive, professional, and fun atmosphere where everyone feels valued.
Patient Experience
Ensure every patient and family feels welcome and cared for at every visit.
Oversee scheduling, check‑ins, and daily flow to deliver a seamless experience.
Handle escalated patient questions or concerns with empathy and professionalism.
Monitor patient satisfaction and help drive continuous improvement.
Operations & Administration
Oversee day‑to‑day front office operations and ensure smooth coordination with clinical staff.
Manage schedules, production goals, and office efficiency.
Review and track key metrics such as new patient starts, collections, and patient retention.
Support financial processes, including billing, deposits, and insurance reconciliation.
Ensure compliance with all office protocols, HIPAA, and safety standards.
Doctor Partnership
Serve as the right hand to the orthodontist, ensuring priorities and goals are met.
Provide regular updates and insights to support practice growth and patient care.
Anticipate needs and proactively problem‑solve.
What We’re Looking For
Prior dental or orthodontic office management experience (required)
Proven leadership skills with a people‑first approach
Strong communication and interpersonal skills
Ability to build trust and motivate a team
Excellent organizational and time‑management abilities
Financial and scheduling experience within a dental/ortho setting
Tech‑savvy and comfortable with practice management software
Professional, compassionate, and calm under pressure
What We Offer
Competitive pay based on experience
Health and dental benefits
Paid time off and holidays
Continuing education and growth opportunities
Supportive, close‑knit team and doctors who value your leadership
A workplace that celebrates wins – big and small
Location: Post Falls, ID | Salary: $52,000 – $54,000 | Employment: Full‑time
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Office Manager Riverstone Orthodontics
role at
Specialty Dental Brands .
1 day ago. Be among the first 25 applicants.
About Riverstone Orthodontics At Riverstone Orthodontics, led by Dr. Chaffee and Dr. Glovsky, our team is passionate about creating beautiful, confident smiles in a warm, family‑friendly environment. With decades of experience serving the Coeur d’Alene and Spokane Valley communities, our team is known for professionalism, compassion, and commitment to exceptional orthodontic care.
Job Type Full‑time
Description We take pride in providing personalized treatment for every patient, whether through braces, clear aligners, or advanced orthodontic solutions. Our office culture is positive, team‑oriented, and focused on making every patient feel comfortable and cared for. If you’re looking to join a supportive, high‑energy orthodontic practice that values teamwork, growth, and making a real difference in patients’ lives, Riverstone Orthodontics is the perfect place for you!
What You’ll Do Team Leadership & Culture
Lead by example, fostering a supportive and upbeat team environment.
Coach, motivate, and develop team members to reach their full potential.
Support onboarding, training, and performance check‑ins.
Maintain open communication between the doctor, clinical, and front office teams.
Promote a positive, professional, and fun atmosphere where everyone feels valued.
Patient Experience
Ensure every patient and family feels welcome and cared for at every visit.
Oversee scheduling, check‑ins, and daily flow to deliver a seamless experience.
Handle escalated patient questions or concerns with empathy and professionalism.
Monitor patient satisfaction and help drive continuous improvement.
Operations & Administration
Oversee day‑to‑day front office operations and ensure smooth coordination with clinical staff.
Manage schedules, production goals, and office efficiency.
Review and track key metrics such as new patient starts, collections, and patient retention.
Support financial processes, including billing, deposits, and insurance reconciliation.
Ensure compliance with all office protocols, HIPAA, and safety standards.
Doctor Partnership
Serve as the right hand to the orthodontist, ensuring priorities and goals are met.
Provide regular updates and insights to support practice growth and patient care.
Anticipate needs and proactively problem‑solve.
What We’re Looking For
Prior dental or orthodontic office management experience (required)
Proven leadership skills with a people‑first approach
Strong communication and interpersonal skills
Ability to build trust and motivate a team
Excellent organizational and time‑management abilities
Financial and scheduling experience within a dental/ortho setting
Tech‑savvy and comfortable with practice management software
Professional, compassionate, and calm under pressure
What We Offer
Competitive pay based on experience
Health and dental benefits
Paid time off and holidays
Continuing education and growth opportunities
Supportive, close‑knit team and doctors who value your leadership
A workplace that celebrates wins – big and small
Location: Post Falls, ID | Salary: $52,000 – $54,000 | Employment: Full‑time
#J-18808-Ljbffr